Vanguard | Acquired
Summary
Vanguard revolutionized the financial industry by pioneering the first retail index fund in 1975, fundamentally shifting wealth from Wall Street to individual investors. By adopting a unique mutual ownership structure, the firm operates at cost, eliminating the profit-seeking incentives that drive high fees in traditional management companies. This "Vanguard effect" forced the broader industry to lower costs, saving investors over a trillion dollars. Jack Bogle, the firm’s founder, transformed finance by championing low-cost, long-term passive investing over the speculative, high-fee strategies favored by active managers. Despite initial skepticism and internal resistance, the firm’s commitment to sharing scale economies with customers enabled it to become the world’s largest mutual fund manager, proving that a non-profit-maximizing corporate structure can achieve massive scale and enduring impact in a profit-driven sector.
Takeaways
- Vanguard’s unique mutual ownership structure eliminates the conflict of interest between management and shareholders, creating a self-reinforcing loop where investors—as owners—consistently vote to lower fees.
- The "cost matters" hypothesis demonstrates that even a 1% annual management fee can erode a retirement nest egg by approximately 50% over a 40-year horizon, making fee minimization the most reliable predictor of long-term investment success.
- Public equity investing functions as a commodity market where the product is undifferentiated, meaning the lowest-cost provider—rather than the one promising outsized returns—is mathematically positioned to capture the majority of long-term market share.
- Passive index investing provides a significant behavioral advantage by removing the temptation to trade, as the primary cause of investor underperformance is the tendency to react emotionally to market volatility rather than maintaining a long-term holding strategy.
- The 2008 financial crisis served as a critical stress test that permanently damaged the credibility of active management, as the industry failed to deliver on its promise to protect capital during bear markets, accelerating the global transition to passive indexing.
- The traits required to disrupt an industry—such as ideological purity and resistance to market trends like ETFs—often become liabilities during the scaling phase, necessitating a transition from founder-led governance to professional management to ensure long-term relevance.
- Vanguard operates on a "scale economies shared" model, utilizing its massive asset base to drive down operational costs and passing those savings directly to customers rather than extracting excess profit for external shareholders.
Q&A
Q: What is the fundamental difference in Vanguard's corporate structure compared to other financial institutions?
A: Vanguard is owned exclusively by its customers. Unlike publicly traded firms or private companies with outside shareholders, we don't have equity owners who demand profits. This structure is the "secret sauce" because it aligns the firm's incentives entirely with the fund holders. Because the investors *are* the owners, the board is naturally incentivized to lower fees whenever possible, creating a self-reinforcing cycle of cost reduction that benefits the customer rather than a corporate parent.
Q: What is the "Vanguard Effect," and how has it reshaped the finance industry?
A: The Vanguard Effect is the relentless downward pressure on fees that Vanguard forced upon the entire industry. By consistently cutting costs and offering low-fee index funds, Vanguard compelled competitors like Fidelity, BlackRock, and State Street to lower their own fees to remain competitive. Jack Bogle and Vanguard are responsible for a trillion-dollar wealth transfer out of the pockets of the finance industry and into the pockets of individual investors, simply by eliminating unnecessary costs.
Q: Why did Jack Bogle believe that index funds would outperform the vast majority of active managers?
A: It comes down to a simple mathematical reality: the market is a zero-sum game. When you aggregate all investors, they *are* the market. If you take the winners and the losers and sum them up, you end up at zero. Once you subtract the high fees charged by active managers, the aggregate return for active investors is guaranteed to underperform the market. Bogle’s insight was that if you can't reliably identify the winners in advance, the most rational strategy is to own the entire market at the lowest possible cost.
Q: What was Jack Bogle's "Jerry Maguire moment" that led to the founding of Vanguard?
A: During a period of significant losses at Wellington Management in the early 1970s, Bogle experienced a crisis of conscience. He realized that while the firm was losing money for clients, the management company was still collecting high fees. He proposed to his partners that they dissolve the separate management company and have the funds operate at cost, effectively eliminating excess profits. This proposal was so radical—and so threatening to the partners' profit margins—that it led to him being fired, which ultimately became the catalyst for him to start Vanguard.
Q: Why was Jack Bogle initially so staunchly opposed to Exchange Traded Funds (ETFs)?
A: Bogle hated the idea of ETFs because they were exchange-traded. He believed that the ability to trade funds throughout the day, just like individual stocks, would encourage speculation and intraday arbitrage rather than long-term investing. He feared that the behavioral temptation to "do something" would lead investors to incur unnecessary trading costs and make poor decisions, undermining the very philosophy of passive, patient index investing.
Q: How did the financial crisis of 2008 serve as a massive tailwind for Vanguard?
A: The crisis shattered the public's faith in the "smart money" on Wall Street. Active managers had long promised that they would protect investors during bear markets, but when the crash hit, they failed to deliver on that promise. Investors realized that they had been paying high fees for active management that didn't provide the protection they were sold. Vanguard, with its transparent, no-profit, "easy button" approach, became the hero for Main Street investors who were tired of Wall Street's charlatans.
Q: Is passive investing truly "passive," or is there active decision-making involved?
A: It’s a common misconception that index investing is purely passive. While the goal is to track the market, the composition of indices like the S&P 500 is determined by a committee of humans who decide which companies are included. So, while the investor isn't trading, there is still active, human-driven decision-making happening at the index level. However, for the average investor, this doesn't change the long-term outcome—the S&P 500's returns remain remarkably consistent with the total market.
Q: Why is Vanguard's model of mutual ownership so rare in the broader economy?
A: It takes a very specific set of circumstances and a very unique individual to will this structure into existence. Most businesses require outside capital to scale, which necessitates shareholders who demand a return. Vanguard was able to bootstrap itself because it could tap into the capital of its own fund holders. More importantly, it requires a founder who is willing to forgo the massive wealth generation that comes with traditional equity ownership. Jack Bogle was a one-of-a-kind leader who valued his career and his mission over personal fortune.
Q: How does the "tyranny of compounding costs" affect a long-term investor?
A: Even a seemingly small fee, like 1%, can have a devastating impact on long-term wealth. If you invest $100,000 at age 25 with a 7% return, you might end up with $1.5 million at retirement. If you pay a 1% management fee, that return drops to 6%, and your final balance shrinks to $1 million. That 1% fee effectively costs you 50% of your potential retirement nest egg due to the lost compounding of those fees over 40 years.
Q: What are the primary criticisms or systemic risks associated with the rise of passive investing?
A: The main concerns revolve around price discovery and corporate governance. Critics argue that if everyone moves to passive, there won't be enough active traders to set accurate prices. Additionally, there is fear that a few massive index fund complexes (Vanguard, BlackRock, State Street) will control such a large percentage of voting shares in every major company that they could exert undue influence. While these are valid theoretical concerns, in practice, the market remains driven by the marginal trader, and there is little evidence that these firms are colluding to stifle competition.
Q: Why has the Vanguard Effect not yet successfully disrupted the private equity and venture capital industries?
A: Private markets operate on an "access" model rather than a commodity model. In venture capital, the best funds are scarce, and the assets—the startups—often pick the investors. Because there is a genuine power law distribution where the best managers can produce extreme outperformance, investors are willing to pay high fees for that access. There hasn't been a "Jack Bogle" of private markets yet, and it’s unclear if the same fee compression is even possible in an industry built on scarcity and asymmetric information.
Q: How did Vanguard manage to survive its "lean years" when the index fund was subscale?
A: Vanguard survived because it didn't abandon active management entirely. It inherited several actively managed funds from the old Wellington Management structure, such as the Windsor Fund managed by John Neff. For many years, the profits from these successful active funds were what kept the lights on and paid the overhead while the indexing revolution was still in its infancy.
Q: What is the significance of the "Bogleheads" movement?
A: The Bogleheads are a grassroots community of investors who share Bogle's philosophy of low-cost, long-term index investing. They started on Morningstar forums in the 90s and have since become a massive, self-sustaining ecosystem. This movement is a testament to the power of the Vanguard brand; it provides free, peer-to-peer financial education that reinforces the mission, effectively acting as an unpaid, highly effective marketing arm for the firm.
Q: Why does Vanguard continue to grow if they don't have shareholders demanding profit growth?
A: There is no inherent economic incentive to grow, but there is a mission-driven one. To stay competitive and continue serving customers, Vanguard must invest in technology, customer service, and new product offerings. These investments require a certain scale to be cost-effective. Growth allows Vanguard to spread fixed costs across a larger asset base, which in turn allows them to keep fees near zero while still providing a robust platform.
Q: What is the primary vulnerability Vanguard faces today against competitors like Fidelity?
A: The primary vulnerability is the customer experience. Because Vanguard operates at cost, they have less "excess profit" to pour into best-in-class technology and customer service compared to Fidelity or BlackRock, which profit from other areas of their business. As competitors have improved their brokerage platforms and 401k services, they have created a superior user experience that attracts customers, even if those customers end up buying Vanguard funds through those rival platforms.
Keywords
- Vanguard: A major American investment management company that created the first index fund for individual investors. It is uniquely owned by its customers, which allows the firm to operate at cost rather than for profit.
- Index Fund: A type of investment fund designed to track a specific stock market index, such as the S&P 500. By holding a basket of stocks that mirrors the index, these funds provide broad market exposure with significantly lower operating costs than actively managed funds.
- Jack Bogle: The founder of Vanguard and a pioneer in the financial industry. He is best known for creating the first index fund for retail investors and relentlessly advocating for low-cost, long-term investing strategies.
- S&P 500: A stock market index that tracks the performance of 500 of the largest publicly traded companies in the United States. It is widely considered the best single gauge of large-cap U.S. equities and serves as the benchmark for many index funds.
- Mutual Fund: An investment program funded by shareholders that trades in diversified holdings and is professionally managed. In the podcast, these are described as early financial vehicles that often charged high fees to investors, which Bogle sought to change.
- Sales Load: A commission or fee charged to an investor when they buy or sell shares of a mutual fund. In the early days of the industry, these fees were often high, acting as a significant drag on investor returns.
- ETF (Exchange Traded Fund): An investment fund that trades on stock exchanges, much like individual stocks. Unlike traditional mutual funds, they can be bought and sold throughout the trading day at fluctuating market prices.
- Stagflation: An economic condition characterized by slow growth, high unemployment, and rising prices. It was a major challenge during the 1970s that contributed to the end of the "go-go" era of speculative investing.
- The Bogle Effect: A book that explores how Vanguard’s low-cost investment philosophy forced the rest of the finance industry to lower their own fees. It highlights the massive transfer of wealth from Wall Street back to individual investors.
- ARVD (Arrhythmogenic Right Ventricular Dysplasia): A rare genetic heart condition that affects the heart's electrical system. It is significant in the podcast because it caused Jack Bogle to suffer multiple heart attacks throughout his life and eventually require a heart transplant.
- Cost Matters Hypothesis: A core philosophy developed by Jack Bogle, which argues that investment costs, such as management fees and trading expenses, significantly erode long-term returns. It serves as the foundation for the low-fee structure of Vanguard's funds.
Highlights
- (04:09) I view Bogle as an undercover philanthropist. At a trillion or even half a trillion dollars, that would make him the greatest philanthropist of all time.
- (2:34:27) If a statue is ever erected to honor the person who has done the most for American investors, the hands down choice should be Jack Bogle.
- (3:16:32) Strategy follows structure, and by setting our structure as such, this had to be our strategy.
- (3:16:54) Where returns are concerned, time is your friend, but where costs are concerned, time is your enemy.
- (3:33:12) The grim irony of investing is that we investors as a group not only don't get what we pay for, we get precisely what we don't pay for.
Transcript
Vanguard's Massive Impact and Jack Bogle's Legacy
Vanguard manages over $10 trillion in assets, owning nearly 10% of every S&P 500 company. By creating the first index fund for individual investors in 1975, the firm fundamentally altered the finance industry, saving investors over $1 trillion in fees. Vanguard’s unique corporate structure, where the firm is owned exclusively by its customers, represents a distinct form of capitalism that prioritizes low costs over corporate profit.
Ben:
I was telling my wife, you know, I think I'll be able to do bedtime tonight, maybe, maybe even dinner. And she was like, whoa, whoa, whoa, don't get ahead of yourself. Let's not go crazy. How complicated could it be? It's index funds and active funds and money market and brokerage and advisory. Yeah, yeah, yeah. But really, it's mostly index funds. All right. Let's do it. Let's do it. Vanguard.
Unknown Speaker:
Is it you, is it you, is it you who got the truth now? Is it you, is it you, is it you? Sit it down, say it straight, another story.
Ben:
Welcome to the Spring 2026 season of Acquired, the podcast about great companies and the stories and playbooks behind them. I'm Ben Gilbert. I'm David Rosenthal. And we are your hosts. Today's episode is more relevant for you than any other company we have ever covered. For most of you, you have most of your net worth tied up in this company or the copycats who followed. The company is Vanguard, who effectively created the first index fund for individual investors in 1975, and today is the largest provider of index funds in the United States. They manage over 10 trillion dollars in passive index funds. That means they own an average of almost 10% of every company in the S&P 500. General Motors, Nike, Starbucks, Lockheed Martin, Visa, Apple, you name it. Vanguard is the largest shareholder of most U.S. corporations and together with the other big index funds like BlackRock, State Street, and Fidelity, they own 24% of the entire U.S. stock market. It's absolutely Incredible.
And none of those other firms would be in this market or doing it in the same way if it weren't for Vanguard. No. I mean, the impact is just wild. I mean, millions and millions and millions of people have sent their kids to college, bought homes, retired comfortably because of Vanguard and Jack Bogle. So Vanguard has an incredibly unique corporate structure. If you are an investor in a Vanguard fund, you own a piece of the firm. Vanguard is owned exclusively by its customers and it's not publicly traded. It doesn't have outside shareholders of any other kind. Even the CEO doesn't have any equity except of course then what he has from investing in the funds just like me and David and all of you. In many ways it is a different kind of capitalism. Douglas Goldstein, CFP®, is the director of Profile Investment Services and the host And a pedantic stick in the mud who was as disagreeable as he was right. Jack Bogle. Oh, that's great. I could have written it better myself then.
And his story is wild since he didn't start Vanguard until he was 46 years old. And you might think it was started idealistically given the structure we're talking about. And it was sort of. But the story is equal parts idealistic as it is vindictive. But what is clear, we all owe Jack a giant thank you. Because of Vanguard's relentless cost-cutting and low fees, Vanguard has saved investors over $500 billion in fees and trading costs since its founding in 1975. And as a recent book, The Bogle Effect argues, Vanguard's actions also forced the hand of the rest of the industry to cut their fees, totaling another $500 billion over time. Jack Bogle and Vanguard are responsible for a trillion dollars of wealth transfer out of the pockets of Wall Street and the finance industry and into the pockets of individual investors in the form of fees that they didn't have to pay. I was catching up with good friend of the show Morgan Housel a couple days ago and his comment to me was,
I view Bogle as an undercover philanthropist. And at a trillion or even half a trillion dollars that would make him the greatest philanthropist of all time. Wow. Wow. I love that framing. Yeah. I mean a large portion of that trillion dollars could easily have flowed into Jack's own wealth and he made the choice that it didn't. At acquired dot FM slash email come talk about this episode with the whole community in the slack after you listen that's acquired dot FM slash slack. And before we dive in, we want to thank our presenting partner, J.P. Morgan. Yes. And just like how we say every company has a story, every company's story is powered by payments. And J.P. Morgan is a part of so many of their journeys from seed to IPO and beyond. So with that, this show is not investment advice. David and I may and definitely do this time have investments in the companies that we discuss. And this show is for informational and entertainment purposes only. David, where do we begin?
Bogle's Formative Years During the Great Depression
Born in 1929, John Clifton "Jack" Bogle grew up in a prominent New Jersey family that lost everything during the Great Depression. Following his father's abandonment and his mother's mental health struggles, Bogle and his twin brother David were forced to work multiple jobs from a young age. Despite these hardships, Bogle secured a scholarship to Blair Academy and later Princeton, where he felt a lifelong obligation to succeed for his family.
Ben:
We start in May of 1929 on the eve of the Great Wall Street Crash of October 1929 that would throw America and the world into the Great Depression, wipe out millions of family savings, ruin countless lives, forever scar an entire generation. We don't often talk about the Great Depression on Acquired. It was truly horrible. I mean, the financial crisis was quaint compared to this. 9,000 banks failed after the Wall Street crash of 1929. 9 million individual family savings accounts were wiped out. Almost 100,000 businesses failed. Unemployment reached 25%. And it truly did scar an entire generation. I mean, I remember my grandparents still like into the 1990s doing absolutely insane things because of their experience during the depression. My dad's mom never threw out a plastic bag in her entire life. When she died and we cleaned out her condo, it was like, full of tens of thousands of plastic bags. My grandpa was magazines and Tums containers. We found just overflowing amounts in his basement.
But the crazy thing about this, David, is back then only one to two percent of Americans owned stocks. So all of these things were second-order effects from the crash, from the banks being deeply intertwined, a lot of leverage on all these equities. It wasn't like, oh, I own a bunch of stocks and those stocks crash so my life is over. It is the giant interrelated ripples and no safeguards in the economy at that time. Yup, exactly. It was the bank failures. It was the businesses going under. It was unemployment. It was everything. On the eve of this great financial calamity, our hero and a financial hero to many is born, John Clifton Jack Bogle. And he's born here in May of 1929 as one of two twin boys, along with his twin, David, and together with their older brother, Bud, They form the Bogle Boys as they would be known throughout the rest of their youth and indeed the rest of their lives. Now, Jack and David here at the time of their birth are born into a prominent New Jersey family.
Their great grandfather had founded a mutual fire insurance company. Nice foreshadowing there, founding a mutually owned company as Vanguard would go on to be. And their grandfather had then founded a company which would go on to become part of the American Can Company, which manufactured tin cans and was one of the largest companies in America for a long time. So it's like a prosperous, well-to-do, well-respected family that they are born into. During their early childhood here in the Depression, the family loses everything. Their dad becomes an alcoholic, divorces their mom, abandons the family, runs off. Basically ends up dying alone on a street corner years later. Their mother, as you can imagine, is equally scarred from all this, suffers from severe depression, mental health issues, isn't able to provide for the boys. And so the Bogle boys, basically from the time they're kids, like before they're teenagers, they're kind of left to fend for themselves in the world.
So all three of them work several concurrent jobs while they're growing up and going through school. I mean we're talking like paper routes, food service jobs, restaurants, manual labor, like anything that they can do to support themselves and their mom. Jack would talk about how the best job that he ever had as a kid was a 3 a.m. paper route that he had because the world was quiet and peaceful in the middle of the night and he could escape the chaos and strife all around him as he liked to say it was A contrast to the rest of my life growing up. And you got all this from talking with Jack's kids, right? Yeah, yeah. I spoke to several members of the Bogle family for research. And I mean, this story is just incredible. Yeah, it's interesting because kind of through his last name and his great grandfather and his grandfather, they had this sort of family network where they were in high society and he knew other well-to-do kids.
But personally, they're family's wealth and relationships were kind of in shambles. They're both insiders and outsiders at the same time. So as the boys get older and they enter high school, again, the family no longer has any money, but they do still have these connections and relatives and friends who have resources. And so they managed to get all of the boys Scholarships to go to Blair Academy, one of the sort of prestigious East Coast boarding schools for their junior and senior years of high school. And Jack especially just like flourishes at Blair. He becomes a fantastic student. He graduates cum laude. He gets voted both best student and most likely to succeed by his classmates at graduation. Obviously, he's going places. Now, there's just one problem though as Jack and David are approaching graduation.
The boys in the family still have no money even though they've gone to this prestigious boarding school that they're going to graduate from and they all need to keep working both to support themselves and their mother who's still alive. So the three of them get together and decide that, hey, because of our situation, only one of us should actually go to college and the other two need to keep working and providing for the family. And because Jack has been so successful at Blair and is such a good student, he gets chosen as the one of the brothers that's going to get to go to college. And Jack would say that like the weight of that decision just rested on him for the whole rest of his life. Like he alone was given this chance to do something bigger and he felt like a tremendous obligation to make good to his family on this opportunity. And the other two never go to college. I mean, all three of them remain close, but David and Bud never go to college.
It's funny, listeners, David, you're referencing the things that Jack would say. It is incredibly easy to find Jack's words everywhere. There is no shortage of commentary that Jack would give on his own life, on his philosophies. Thousands of speeches, he wrote memoirs, he wrote 12 books, investment advice, reflections back on Vanguard. He would go on TV and talk to journalists and speak in classes anytime anyone would have him. So there is no gaps in the historical record of Jack's life. Jack loved nothing more than to give a speech. So after graduation from Blair, Jack goes on to college at Princeton. Once again, on a work scholarship, he's working in the dining halls. He ends up working in the ticketing office for athletic events and football games. While he's at Princeton, he becomes fascinated with economics after he takes an intro econ course in the fall of his sophomore year. During which he gets a D plus on the midterm, an inauspicious beginning to his finance career. But he loves it.
He works hard. He finishes with a C minus in the class. Incredible for the guy who would go on to revolutionize all of finance. During Jack's junior year at Princeton, he's decided that he's going to major in economics or concentrate in Princeton's fancy terms, majors, concentrations. I also went through the rite of passage that Jack has to go through which is he needs to write A senior thesis. So one of the hallmarks of Princeton is that every single undergraduate must write a senior thesis which must be a unique piece of scholarly research in order to graduate. It's like a mini version, a very, very mini version of what you would do as a PhD. Mine, of course, was on the marketing history of champagne, being a French literature major. Which is so funny for Acquired. Like it's actually very useful for us in the LVMH episode. Incredibly useful. There you go. David Rosenthal, Jack Bogle, you know, the connections are bound. One afternoon, Jack is casting about for what would become his thesis topic.
The Birth of the Mutual Fund Industry
While researching his senior thesis at Princeton, Bogle discovered the nascent mutual fund industry, which was then dominated by high sales loads and management fees. In 1951, he argued that the aggregate average of all funds would perform in lockstep with the market, making fee reduction the only viable path to outperformance. This insight laid the groundwork for his future career in investment management.
Ben:
He's in Firestone, the main library on campus and he's reading the current issue of Fortune Magazine where he comes across an article deep in the back of the magazine on page 116 entitled Big Money in Boston and it's about the growth of a relatively new industry Of open-ended public funds, what today we would call mutual funds, that term wasn't even in use yet. And the article centers on this new firm that's leading this innovation, this new sector on Wall Street even though they're based in Boston, the Massachusetts Investors Trust Company. Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. Prestige is a signature of the mutual fund industry, really the finance industry. A hallmark of this industry. Absolutely. The interesting thing about this, you might say, well, what do you mean mutual funds were new at this point in time? Well, that comment that I made before the Great Depression in the 20s, only 1 or 2% of Americans owned stocks.
By 1949, that was still only up to 4.2% of Americans. And what they were doing is they were working with a stockbroker to buy individual stocks. There really hadn't been any academic research around finance of any kind yet, let alone Sort of investment and diversification and funds. So this notion of you are going to mutually pool your money with a bunch of other investors into a fund and buy a basket of stocks in that fund and hold it for an open-ended period of time, these public equities, that was brand new. Yes. And this is what Jack decides to write his thesis about, this new phenomenon. Now, there are actually two important things to talk about here that you started to allude to Ben. One is this concept of a open end fund versus closed end funds. So this is the real pioneering thing that. Let's get started. Douglas Goldstein, CFP®, Financial Planner & Investment Advisor You can find me on Twitter at https://twitter.com.
If Americans held stocks at all at this point in time, they held individual stocks through brokers. These funds came to be distributed exactly the same way through stockbrokers. You would call up your Merrill Lynch broker and instead of saying, hey, give me five shares of General Electric, you'd say, hey, give me a couple of units of the Massachusetts fund, etc., etc. The marketing, the distribution, it relies. on this broker-dealer network to sort of sell the funds on behalf of the fund management company itself. And the brokers were getting paid by this. Oh yes. Oh were they ever. So they would take what's called a sales load of usually like seven and a half to eight and a half percent of every dollar that a client was putting into the fund The fund manager would then kick back to the broker as a spiff for putting their clients in the fund. And it's a kickback out of the money that was just invested. So if you're investing $100 into one of these funds, well actually only $91.5 are going in.
As the investment and the rest is going right out as this effectively distribution fee to your friendly neighborhood stockbroker. Now, the funny thing is, if we didn't have the context that we have today, which is I invest $100 and basically $100 goes into the thing that I'm investing in, or at least that's the way it kind of feels. This was normal. Paying for distribution is a very normal thing across every business in every sector. You have to incentivize People to push your product through marketing through advertising through sales commissions through hiring a giant sales force yourself. These are often very large costs. For example, retailers often double the price of something when they sell it to the public, but the revenue here is not $100. The revenue to the fund is like $2 per year in fees. So paying $8 to the broker-dealers is a giant, egregious amount to sell the product. It's like four times the amount that the fund itself actually makes.
So that's number one to understand about these new open-ended mutual funds. Number two also might be crazy or not crazy depending on your perspective. These new funds, like the Massachusetts fund, weren't really set up for the benefit of their customer base, the fund holders. Rather, they were created and organized by the investment managers Who started and ran them with the express purpose of generating profits for themselves. Right. It's a business. And the way that that happened was the people who set up the fund created a separate company called the management company that had a contractual relationship with the fund to get paid a percentage of assets that would be their revenue and ultimately this is a very high margin business, their profits. This is effectively the way that all finance works today. There's a management company. That performs the act of advising all of the investments in each of the individual funds that the principles own and run it like a business. Yep.
And that management company would be responsible for three things regarding the fund. One, making investment decisions, allocating the capital. Two, controlling marketing and distribution, which as we talked about, mostly was just turning around to whatever their favorite network of stockbrokers was and kicking it over to them for additional fees. And three, managing the like back office and administration of the fund. So like the register of the fund holders, the investments, the allocations of shares, tax, etc, etc. Legal compliance, bookkeeping, making sure to communicate the prices of the assets with the newspapers so they can print it, all the administrative stuff. Yep. And the way that the Massachusetts fund worked is the management company just got paid a fixed percentage of the assets under management that year for the fund. So you can see the immediate conflicts of interest all over the place here. If management of the fund gets paid solely based on the size of the assets in the fund,
With no penalties or rewards for actual investment performance, well, you're basically just incentivized to grow the fund as large as possible and market it as best as you can and skim a lot of fees off the top. There's a tiny bit of performance benefit built in because if the assets under management grows organically by the investments performing well, the fees grow, but it's very different than the way that a lot of funds would go on to be structured later with carried interest or a promote or some sort of performance incentive. Hurdle rate, you know, it gets to benchmark, etc., etc. None of that, yes. Investment returns are but one sort of arrow in the quiver of management companies at this point in time to grow their profits. And these profits could be very, very, very large. So let's say, for example, you have a $100 million fund, which was reasonable even in that day. And it would have a management fee of like 1.5% of assets annually. For a public equities fund. Right, right.
So as a management company group in this hypothetical $100 million fund, you'd be taking $1.5 million a year home, rain or shine, in 1950. That's like $20 million adjusted for inflation today. And sometimes up to $2 million because I've seen the number 2% too for mutual funds in this era. And this is, again, listeners, for mutual funds, baskets of publicly traded stocks That are just listed publicly to buy on exchanges and these funds in exchange for Picking them putting them in a basket and administrating it are charging 2% to do that. Yeah, and Oftentimes they're not even doing the administration. They're not doing the distribution. They're outsourcing that to stock workers They're outsourcing the administration too. So all they're doing is picking stocks and getting a lot of money for it. So the things we've talked about so far are the 1.5-2% management fee, there's the 8.5% sales load,
so that bumps you down from whatever your current principle is to even on day one when you enter the fund, you know, being down 8.5%, so you have that sort of to overcome. And then there's a third thing too, which is Transaction fees at this point in time are very, very high. If the fund needs to go and trade stocks to add things to the fund or take things out of the fund, there were very, very large transaction fees relative to today to make those trades. So yeah, back to Jack in Firestone Library here reading Fortune magazine. Big money in Boston, indeed. And you can imagine how this Might be attractive to young Jack who comes from this destitute family. He needs to earn money to support his family. This sounds like a great new industry to get involved in. So in the spring of 1951, Jack turns in his senior thesis to the economics department entitled The Economic Role of the Investment Company. He gets an A on the thesis and graduates magna cum laude from the economics department.
Rising Through the Ranks at Wellington Management
After graduating magna cum laude, Bogle was hired by Walter Morgan, the founder of Wellington Management in Philadelphia. Wellington pioneered "balanced investing," combining stocks and bonds in a single security. Bogle quickly rose through the ranks, becoming a surrogate son to Morgan and eventually being named president of the firm at age 35, marking his transition from a destitute childhood to a leadership role in a highly profitable enterprise.
Ben:
And David, what was the thrust of the piece? I mean, he wrote it like on this concept of big money in Boston, but what was his takeaway? Well, it's interesting. The thrust of the piece is that This is going to be a big important industry within finance. But Jack does also have some idealism in here as a young whippersnapper. And he recognizes everything that we were just talking about, which is that the fees charged to fund clients are going to be a big drag on performance for these funds. And he doesn't go all the way to say, hey, maybe we should eliminate them. But he does say that probably the best way to maximize returns to fund holders is to try and Minimize the fees and he does even in the thesis go one step further and say, well, it's sort of a tautological conclusion that the aggregate average of all these funds are going to perform in lockstep with the market. So if you really want to try and beat the market. Then reducing fees is the way to do it.
Because all of these investors who are trading against each other collectively are the market. If you take all the winners and all the losers and sum them up and don't take out any fees, you come up with zero. Every positive winner on the side of a trade has a loser on the other side of the trade and so in aggregate all investors together are the market. Now that is true in theory. In practice today, that is absolutely true. Back in 1951, Jack was a little ahead of his time because professional fund managers were a small, small minority at the market back then. There were a lot of other players, mostly unsophisticated players, mostly retail traders. And so it really is not inconceivable that the pitch as a professional fund manager that's going to dedicate their life and all their working days to researching and picking stocks and betting against the market probably does have a good chance of beating the market back in these days. Yep.
The pitch of, I can outperform all this dumb money in the market, probably right and probably justifies significant fees. Yep. Yep. Now as graduation approaches, Jack has a goal. He wants to go to work in this new fund management industry and he manages to get his a grade senior thesis in front of another. Prestigious Princeton alum in Philadelphia named Walter Morgan, who had founded and was running another early open-ended public investment company in Philadelphia called Wellington Management. Walter Morgan hires Jack as his assistant right out of school, really takes a shine to him. Jack becomes sort of like a surrogate son to him. Jack didn't really have a dad and Walter didn't have kids. They become really, really close. Now, Wellington and its Wellington fund was a super conservative and very highly regarded early mutual fund that pioneered. The style that came to be known as balanced investing, i.e. a balance between stocks and bonds all within a single fund.
So the sort of marketing slogan that Walter Morgan had used for the firm and the fund was, quote, a complete investment program in one security. You can see how this would be attractive. Sounds great. And the Wellington Fund, by this point here, when Jack joins out of school, has attracted $150 million in assets. So they are smaller than the Massachusetts Fund, which was the largest fund in the world at that point in time with just under $500 million in assets. But Wellington is still like among the top 10 funds in the industry and super well-respected. This is what, mid-50s? Early 50s, 1951. Okay. Again, we talked about the economics for the management company. I think Morgan and everybody at Wellington and Jack absolutely did have their customers and the fund holders in mind and wanted to do a great job for them. But they are making a lot of money. It's market. It's industry standard. Yeah. Based on the fees and that fund size,
call it like two to $3 million a year flowing into a reasonably low headcount, high margin business here in 1951. Everybody's doing great. So Jack takes to Wellington and to Mr. Morgan like a pig in mud. He loves it. He rises through the ranks from Morgan's assistant to basically doing like every job in the company. And after a pretty short number of years, he emerges as the clear heir apparent to take over Wellington. When Morgan retires, Morgan was 30 years older than Jack. And then ultimately in 1965, Morgan retires, steps back and names Jack president of the firm at. 35 years old. He's made it. Yeah. Jack, he's come up in the world. He's gone from family ruin, essentially an orphan, to president of a highly profitable and respected enterprise at age 35. He's got it made. And importantly, a successful and pretty conservative mutual fund organization here with Wellington at this point in time. Yep. Yep. Absolutely. But unfortunately, that conservative mindset and pedigree Here's the thing.
The "Go-Go" Years and the Rise of Fidelity
The 1960s "go-go" era saw a shift toward aggressive, high-turnover trading, pioneered by Fidelity and portfolio manager Jerry Tsai. This style contrasted sharply with Wellington’s conservative, balanced approach. As Fidelity’s assets grew rapidly, Wellington struggled to remain relevant, leading Morgan to authorize Bogle to overhaul the firm’s strategy to compete in the new, volatile market environment.
Ben:
Wall Street is undergoing a sea change from the hyper-conservative mode that emerged after the Depression To what would come to be known as the go-go years, pioneered by a small investment firm in Boston called Fidelity. But before we tell that story, now is a great time to thank our presenting partner, JP Morgan. Yes, and today listeners, we are going to talk about something that we mentioned last season on the Trader Joe's episode, supply chain finance. Yes, think about when a buyer gets an invoice from their supplier. They're expected to pay quickly but often can't or don't want to tie up that cash. Wouldn't it be great if you could have a financing partner come in and fund that gap so the supplier isn't waiting up to 30, 60 or even 90 days to get paid? Well, that's exactly what a bank can do to bridge that time gap. The buyer gets to hold on to their cash longer and suppliers get paid faster. True win-win.
Yep, and JP Morgan specifically has been doing this kind of work for decades at the world's largest companies. So supply chain finance, receivables financing, dynamic discounting, all of this is built on top of the trillions in daily payment processing moving through the system. But the tooling and the teams around it have historically been fragmented. You've got treasury teams trying to maximize liquidity, you've got procurement wanting everything in one place, and IT stuck integrating all of it. Not to mention the different portals, static reports, and all the manual setup. So, this is where JP Morgan Payments Working Capital Accelerator Platform comes in. You've got one login and one unified view across payables and receivables financing, near real-time data and it plugs into the ERPs that your team is already running. And when teams can see their full working capital position in real-time,
working capital stops being a cash management headache and starts becoming a lever that you can pull as a business. The best business is treated as part of their operating system and this is the kind of platform that makes it easy. So listeners, if you want to learn more about this new working capital accelerator platform, go to jpmorgan.com slash acquired or contact your JPMorgan rep and tell them that Ben and David sent you. And if you want to join us for some live interviews, we will be on the main stage with JPMorgan at the We Are Developers World Congress in San Jose this September. Click the link in the show notes to learn more. All right, so David, the entrance of fidelity into our story. Yes. And the go-go years, which really were this like violent reaction to all the pen up conservatism and prudence and austerity that had dominated Wall Street and finance for America and the world through the Depression and through World War Two.
The journalist John Brooks would write about it later in The New Yorker that the go-go era was, quote, a method of operating in the stock market, a method that was, to be sure, free, fast, and lively, and certainly in some cases attended by the joy, merriment, and hubbub implied by the go-go term. The method was characterized by a rapid in and out trading of huge blocks of stock with an eye to large profits taken very quickly. So in other words, the exact opposite of Wellington Management and Walter Morgan's approach. Which is tough because if you grew up as a leader in that previous era and you believed in that philosophy, but this is what all of your customers, the investors want, what do you do? Yep. And Fidelity was the one that pioneered all of this. So Fidelity goes all the way back to the early Boston mutual fund scene, kind of like same era as the Massachusetts fund. They were always though like a kind of small bit player until the legendary Edward Johnson known as Mr.
Johnson who had previously been Fidelity's legal counsel takes over the firm right before the end of World War II. At the time, Fidelity is managing just $3 million and the previous owners who I think are retiring, they literally give Fidelity the firm to Edward Johnson for free. Because they just don't think it has much value. No, I mean, it was part of that, like, we're here to serve the clients, that sort of ethos. But also it was a three million dollar fund, even with the high economics of how this fund industry works. If the base that you're pulling a percentage fee off of is $3 million, you're just kind of limited in how much money you're going to make here. But yeah, spoiler alert, obviously Fidelity is one of the largest fund complexes and financial companies in the world today. It's still owned by the Johnson family. It's estimated that their net worth is $40 or $50 billion, thanks to this.
Douglas Goldstein, CFP®, Financial Planner & Investment Advisor Trying a whole bunch of stuff to grow it. You know, he comes from the legal industry. He's not from a Wall Street background per se. He's open to different styles. He's not sort of steeped in orthodoxy, shall we say. And in 1958, he creates a new fund within the group. I mean, this in and of itself was not unprecedented, but quite rare. Most of the time, there was just one fund within a group or a management company. So for a long time, Wellington Management Company just managed the Wellington Fund and Fidelity had just had the Fidelity Fund. So Johnson creates this new fund called the Fidelity Capital Fund, which is going to be a growth fund and he hires a young portfolio manager named Jerry Tsai to come in and run it. Sigh basically ignores all the Wall Street conservative conventions and just starts shooting the lights out with this fund.
He's taking big concentrated positions in blue chip companies, trading in and out of the stock, making quick profits. I mean, really, like we talked about earlier, He's kind of preying on the unsophisticated retail investors out there. He could move the market by taking a big position, pop a stock and then get out of it and book profits. There was a lot less regulation at that time and there was a lot less sophistication in your counterparties when you were trading. Yes. So pretty quickly, Psy and Fidelity start to become like a player, like a real player. All the CEOs of all the big companies want to get to know him because Hey, he has the power to really move their stocks. He becomes kind of like a quasi-celebrity. And move it or not, he kind of has the power to be a giant shareholder in your company now that he's attracting all this capital because people want to get in on his funds. Exactly. So the Fidelity Capital Fund within just a short number of years goes from basically zero,
like startup initiative within Fidelity itself already a small firm. To a $340 million fund here by 1965 when Bogle is taking over Wellington from Mr. Morgan. So this is actually the backdrop to why Morgan decided to hand the firm to Jack here in 1965, even though Jack is still so young. Morgan had a crisis of confidence. He's not sure that he's going to be able to operate and be successful in this new go-go era. This is uncharted territory to him. So he actually gives a quote to Institutional Investor Magazine when the handover is happening to Jack. He says, quote, I have been too conservative. When he hands the firm to Jack, his direction to Bogle is, I want you to do whatever it takes to fix this firm. We need to do something different. So, he's got the mandate, he's got the clear path to do as he sees fit. So, this isn't just succession, this is, hey, you should completely change our strategy to compete in this new era. Yes, yes.
So, Wellington and its kind of whole class of funds, the balanced funds that we talked about, stocks and bonds together, complete investment program in one security. Before the go-go era, that balance style was 40% of the entire fund market in 1955 that had declined by 1965 all the way down to 17% and would just keep dropping. By 1975, 10 years after that, it was down to less than 1% of the entire market. They were going the way of the dodo basically. So investors are looking to transition away from this blended stocks and bonds to funds that are only stocks and stocks that are trading often and trying to hit the highest number possible this year in their returns and, you know, taking some risk to do so. Well, yeah, and specifically, I think they don't even care that much about the underlying stocks. They want trades that book quick profits. They want what Fidelity and Jerry Seye are doing. I don't care if you trade in and out of the stocks.
I don't care if you hold GE for a day or a week or a year. If you buy it at five and you sell it at 10, hell yeah, let's go. I associate this with the 80s. I don't think I realized that it was also happening in the 1965 to 1971 era. The 80s were an echo of this that happens here in the 60s. All this is happening right at the same time here in 1965 as Jack is taking the reins at Wellington. Jerry Sy, the celebrity fund manager here at Fidelity, he starts to think, all right, Mr. Johnson here, you're getting older, I think I should take over the firm. Of course he does. Of course he does, right? Like he's got the star fund, all the clients, he's the man about town, etc. Tale as old as time. Yep. Johnson, of course, has other opinions. No, this is my firm. This is my family business and I'm planning to give it to my son, Ned Johnson, Edward Johnson III. So, Sai says, okay, fine.
Buy me out of the equity that I've accumulated here in Fidelity and the management company through my performance and I'll go start my own fund. He does. He leaves. He starts a fund called the Manhattan Fund. In a absolutely wild, you cannot make this stuff up, he would eventually take over the American can company, you know, that had been like co-founded by Jack's grandfather. Yes. Psy would become the CEO of that. He would transform that into Primerica. And then sell it to Sandy Weil and Jamie Dimon, and that would be part of the building block of Citigroup.
Unknown Speaker:
What?
Ben:
Insane. Completely insane. I had no idea. It's funny, when you were giving the history of the Cannes Company earlier, I was like, is it really relevant for listeners, the vehicle through which Bogle's grandfather built the family business? Yeah. And it turns out... That becomes Citigroup. So this is the stew that's happening as Jack is taking over and pretty quickly he decides that the best course of action for him as the new leader of Wellington is to take the Well, if you can't beat them, join them approach or more specifically have them join you. So he goes out and he starts looking for go-go style fund managers to merge with. And absorb into Wellington and transform Wellington into what Fidelity has done. And I think first he was trying to hire people like this, but he couldn't convince anyone to just join as an employee. He sort of realized, oh, I'm going to have to buy one of their firms. Yeah.
The Disastrous Wellington-Ivest Merger and Bogle's Ouster
In an attempt to inject "go-go" energy into Wellington, Bogle merged the firm with a Boston-based group of young hotshots. The merger proved disastrous when the market crashed in the 1970s, causing assets to plummet from $2 billion to $480 million. Amidst this crisis, Bogle proposed mutualizing the firm to eliminate excess profits, a move that led to his firing by the board in 1974.
Ben:
I mean, hey, if Jerry Sai just left because he didn't get a big equity piece in Fidelity and take over the firm, like anybody else who thinks they're as good as him, you know, they're going to want an equity piece in the management company. Yeah. So he casts about. And eventually, Jack finds a small, new firm in Boston founded by four young partners, Thorndike, Doran, Payne, and Lewis. And the lead partner there, Nick Thorndike, had just come out of Fidelity. He had worked with Jerry Seif and Ed Johnson and so they've raised a new fund called iVest, investing in the go-go style. They're young hotshots. They have $17 million under management in their nascent go-go fund. At this point, it has $2 billion under management. Which is huge. That's giant market share, even though they're investing in the old style of investments. Yes. But back to the business model of the management companies where you're getting paid fees based on a percentage of assets under management,
the revenue and fee streams flowing into Wellington, even though they're declining, are way higher than the startup Ivest fund out of Boston. Nonetheless, Wellington and Jack feel like they're in such dire straits and need this merger, need to bring this go-go blood into the firm so much that he ends up offering 40% Some observers feel that Wellington paid too high a price For management personnel, many persons are said to credit the Boston group with a major coup. Mr. Bogle disagrees. With generous offers, he had been unable to hire the men he wanted to your point, Ben, and he did not want to wait for promising men to develop their skills. This is a big deal. I mean, Wellington is still, even though its style is on the outs, one of the top 10 mutual funds in the entire industry. Institutional Investor Magazine runs a cover story on the merger titled, The Whiz Kids Take Over at Wellington. And they have an illustration on the cover. You can find this on the internet.
We'll include it in the email. With Jack as a four-armed quarterback handing off footballs to each of the four iVest partners as, you know, the running backs to take them across the line, score touchdowns here. What could go wrong? As you can predict, after a couple more go-go years, the bubble bursts. In the 1970s, the oil crises hit, stagflation hits, the stock market declines 50%. It is not quite great depression levels, but you and I, Ben, have also never lived through anything like the 1970s in the US. Bad. It was a lost decade. Even 2008 was not this severe. Certainly the short-lived COVID crash was not this severe. Software going out of favor in 2022 was not this severe. The dot-com bubble burst was not this severe. This is something that very few listeners will sort of understand the magnitude of and feel intrinsically how bad this was. Yeah, I mean, interest rates went to 21% by the end of this.
I mean, the world basically fell apart a couple years ago when interest rates went to what, like five? Can you imagine? So what was the good years of the go-go time and then when did it fall apart? Through the 60s and then probably like 1970, 1971 it starts falling apart and then once the oil crisis start hitting in 72, 73, 74, go-go just completely falls apart. So the Ivest Fund, they poured it over the Ivest Fund itself into Wellington. It had continued to perform during the go-go years. It gets a drawdown of 65% in one year and they ultimately shutter the fund, like they close it down. They closed down the Ivest Fund entirely? They closed down the Ivest Fund. Oh wow. Yeah. But hadn't they already shifted the Wellington Fund's style to look a lot more like Ivest? Oh yes. So Wellington was suffering too, right? The fund? Wellington was suffering too. I mean,
really like Wellington is just a battered ship taking on water on all sides at this point because It had been out of favor during the go-go years because it was too conservative and too balanced. It was underperforming the market. Underperforming the market. Then it transformed basically into a go-go fund, took on a lot more risk, then that falls off a cliff. By 1973, the assets of the Wellington Fund have fallen all the way from $2 billion at the time of the merger down to $480 million. So over three-quarters of the assets in the fund and thus three-quarters of the revenue to the management company. Douglas Goldstein, CFP®, is the director of Profile Investment Services and the host. Management companies of investment firms have phenomenal operating leverage as we talked about earlier. As you are growing your funds under management, you don't have to scale your headcount or your operations or your costs in the same way and so you can get this amazing operating leverage and profits.
Much like a software business. Much like a software business. Unfortunately, that works in both directions. So if your assets under management ever start to shrink, that goes away very quickly. You still have almost all the exact same operational responsibility that you did when you had lots of assets when you have a smaller number of assets. And thanks to the merger, there are now four new partners around the table with Mouths to Feed who own 40% of the management company. So then in the midst of all this, To complicate things even further, Jack starts to develop a crisis of conscience. As all these losses are piling up at Wellington and clients are withdrawing and they're shutting down the Ivest fund, he starts wondering, you know, first to himself and then aloud to his partners, What are we doing here? We're still taking fees from our fund clients. Yes, our assets and our management are shrinking, so our fee stream is shrinking,
but for the clients who are sticking with us, we're not lowering our costs. We're still getting paid pretty well and we're just incinerating their capital. Something feels Wrong. Here. I've heard this referred to as his Jerry Maguire moment in the book, The Bogle Effect, where that famous scene and Jerry Maguire, where he loses confidence in the entire industry of being a sports agent and writes a letter and says, guys, we're going to do this right. We should change everything and blow up our whole business. And as usual, you know how that is received. Well, so Jack's Jerry Maguire moment here is he gives a speech to the whole firm. Where he throws out this idea that hey, maybe we should actually mutualize the firm's funds, dissolve the management company or have the fund itself acquire the management company.
And eliminate all of the excess profits that we are making and just solely serve our fund holders operate at cost and at least reduce or get as close to eliminate as possible the fees that they are paying for this. Now, buy it out. Why would they have to do that if Jack and potentially his partners out of the goodness of their hearts were going to give it to the fund holders? Well, before Mr. Morgan retired, he had taken the management company public, like floated it on the stock exchange, so there were public shareholders They're in the management company in Wellington management company along with Jack and along with the four I've asked partners. So you not only have to get, you know, your camp, the Philadelphia camp to agree, but you need the Boston guys to get on board to that are a big voting block at 40% and all these public shareholders. And why would anyone do this? Because it's not rational or economic. It's charity.
Let's take this business that It generates a bunch of cash and has enterprise value. Let's stop generating the cash and let's take its enterprise value and effectively call it zero now and give it to the funds itself. Commit suicide with the company, effectively. Yeah. And just to really highlight this again, it's kind of easy in retrospect to look at this and be like, oh, Jack, he was like so morally upstanding and he stood up against Wall Street and like all of the crooks and fees out there. That's not the case. This was how the industry operated. Nobody was asking for this. No other firm changed how they operated. No other firm reduced their fees or mutualized. No clients got mad about it. The government was fine with it. There were not protest groups outside of headquarters. Yeah, there's no Occupy Wall Street in the 1970s. Purely him saying nobody's asking but I think we should do this. I think this is the right thing to do like it is really Lunatic fringe,
to the extent there is a moral conflict, it exists solely in Jack's kind of head and in his heart. So Ben, as you said, as you can imagine, this goes over like a lead balloon within the partnership, which is already quite stressed with all of the problems going on. So after Jack proposes this on January 23rd, 1974, at the Wellington Management Company board meeting, The four Ives partners band together, rally enough votes from the public shareholders, and they fire Jack. As CEO of Wellington Management Company. And this is a few years after his original proposal for mutualization, for making the funds self-owning. There is this multi-year drawn out sort of struggle between them where they just don't see eye to eye on anything. They have completely different philosophies and it gets so contentious. They ask Jack to quit. He says, I refuse. He even writes a many, many, many page memo speech,
Mutualization and the Founding of The Vanguard Group
After being fired, Bogle leveraged a technicality in the fund's governance to sever ties with the management company and form The Vanguard Group. Named after a British naval ship, Vanguard was designed to operate at cost, eliminating the profit-seeking management company structure. Despite industry skepticism and warnings that he would destroy the sector, Bogle successfully launched the firm in 1974.
Ben:
gives it to the whole board of directors A spousing how much he refuses and then they formally actually do fire him. Yeah, yeah. This is an extreme event. Yes. An extreme event. And from Jack's perspective, he partnered with these guys. They came in. It was a fox in the henhouse and they forced him out of his own company. Yep. And that is sort of how he is viewing it. Yep. And from their perspective, this guy lost his marbles. We had public shareholders to look after. So January 23rd, 1974, Jack is fired. Now here's the thing. Douglas Goldstein, financial planner & investment advisor, interviewed Bogle on Arutz Sheva Radio. A footnote, that doesn't matter. That's like a legal technicality. It's like, yeah, the funds have their own directors, but like really the management company, the funds, it's all kind of one thing run by the same group of people. Yep. They were about to find out just how powerful that technicality was. Or Jack was about to test it, shall we say. So he hatches a plan.
He's like, all right. If you guys are going to kick me out of the management company and think I'm just going to go quietly into the night, you don't know Jack Bogle. For anyone who is not in finance, PE, venture, anywhere in the financial ecosystem, the funds traditionally have the right to select What investment manager they want and the investors in the fund who elect a board of directors of the fund rely on that board of the fund or the management of the fund to pick the investor. So the funds actually do have the power to pick whether or not they want to stay with Wellington management or go find a new company that could advise them on how to invest this pool of capital. Or do something different, etc. Nobody had ever tested this idea before though. So the next day after Jack is fired as CEO of the management company, he calls a special meeting of the board of directors of the funds, which is his prerogative as chairman. And he proposes that they, as the board of the funds, vote to one,
do just what you said, Ben, sever the management company relationship with Wellington Management Company. And to do Jack's, uh, you know, fever dream idea, mutualize all the management and operations of the funds. Hire their own staff and run it all directly within the fund with no separate external management company or fees. The phrase that comes to mind here, although it is used completely differently in this context than its original context, is your margin is my opportunity. Jeff Bezos. And in this case, it's not the Amazonian comment, which is, hey, you're charging high margins. I'm going to charge a lower margin, so I'm going to get your customers. Hey, I'm going to slash margins as close to zero as possible. I'm going to mutualize the ownership. I'm going to make it to zero, not as close to zero as possible. There's no longer going to be any profits. There will still be costs. We will operate at cost, but we will forego all profits. Right. It's effectively like a poison pill.
Like they're not going to get rich. I'm not going to get rich. There's these high margins and I'm going to use the fact that you're making high margins as my opportunity to come in and say nobody's going to make any money. We're going to shift it all to this new organization that I'm going to create and nobody's making anything. Yep. How do the fund board of directors react to this? Perhaps not quite as negatively as the management company partners and board of directors, but they're still Pretty shocked. They're like, wow. Okay, Jack, you know, we've heard you talk about this before. Obviously, we're in an acute situation here. And you're kind of conflicted, buddy. Yeah, yeah. Are you being vindictive, maybe? Is there anything motivating you really pressing us to take all the profits and slash it to zero and go with your like brand new company that you're proposing here? Yep. But here's the thing. Jack does have a very good point,
especially to the directors of the fund whose fiduciary duty is to do what's in the best interest of the fund holders. What he's proposing is pretty obviously in the best interest of the fund holders. Right. He's making the pitch to sort of a non-conflicted group. The board of the funds theoretically is only looking after the investors in the funds and not the shareholders of the management company. Indeed. So the fund board says like, Okay, we need a pause. We need a recess. We need a little more time for the dust to settle and figure out what to do here. Let's take a month and Jack, we will direct you Since you want to do this, to go prepare a study, a feasibility study of like what are the available options to us as the fund and the board of the funds. Because you're kind of just proposing the nuclear one here. Can we get the whole gradient? Give us the full gradient. Because it is kind of nice relying on Wellington.
I mean they've built out a lot of infrastructure here on the management company for us to do what we do. I'd be a little bit nuts to just say, Sorry, we're starting something new from scratch. So Jack goes away, prepares a 250 page report. Of course, it's like he's back in his carol at Firestone, you know, library writing his senior thesis again. And it's full of data. I mean, he has really, really done the research, done the math. He is making a extremely well-formed pitch here. So the thesis statement of this report that he presents to the board the next month in February reads, quote, the present structure has been the accepted norm for the mutual fund industry for 50 years. The issue we face is whether a structure so traditional, so long accepted, so satisfactory for an infant industry as it grew during a time of less stringent ethical and legal standards is really the optimum structure for these times and for the future and for the Wellington Group of investment companies.
Or rather, should the funds seek greater control over their own destiny? Now, obviously, Jack's answer to the question is yes. I mean, fire and brimstone. He's got a preacher in him. He's motivated. He is motivated here. And he actually has a telling quote in his memoir that I think speaks to his mindset at the time. He says, yes, mutualization of the fund and funds activities was totally my idea. And I realized that a mutual company would never provide me with the personal fortune that so many denizens of Wall Street would earn. But it offered, I believe, my last best chance to resume my career. Obviously, it's both. Jack is idealistic. And this is his chance to save his career. This is his opportunity of last resort. Ultimately, the fund board comes back and does vote with Jack. Barely, infinitesimally barely. They carve out a small job for him to do, but not the whole thing that he had asked for. They say, okay, you can remain chairman of the funds.
And we will endorse some very, very small degree of separation from Wellington Management Company, but not everything and not to start. We will empower you to go form a new subsidiary company of the funds, collectively owned by the funds and thus the clients in the funds. And we will authorize that company to take over fund administration only. So not investment management, not marketing and distribution. Those will remain with Wellington Management Company, but we will run a little experiment, all the back office, tax, accounting, legal, fund holder registers, et cetera. Which is Jack's least favorite thing to do. Which is everyone's least favorite thing to do. The fun stuff is picking what to invest in and seeing if you can then go out and sell clients and bring in new money. Traditionally, it's fun to be the stock picker or it's fun to be the salesperson. It's not fun to be the person making sure the accounting checks out. And indeed, most management companies outsource this.
They don't do it themselves. And technically, he was explicitly precluded from offering investment advisory services to the funds. Yes. To the funds. Yes. Store that away. Listeners, keep that in mind. And Jack logs the win. He's like, cool, I got something. Yeah. Yeah. So I mean, hey, look, it was either his career is over and he's, you know. He's out on the street proverbially. Although wealthy. I mean, he's like medium wealthy by this point. He's had a 20-year career during a great era running a finance company when the finance company had pretty fat profits. So he's made, I don't know, I'm going to guess $5 million and he wasn't a big spender. So doing pretty well. Yeah. Depends how much salary and draw he was taking from the management company. Of course he's going to take this opportunity, whatever I can do. So he's like, great, let's do it. He writes in his memoirs, I knew a rough road lay ahead for my goal ultimately was to build a broad based firm.
In other words, take over everything, fully cut Wellington out. And I took on my new leadership role in the same way I had left my previous leadership role. Fired with enthusiasm.
Unknown Speaker:
Boy.
Ben:
Fired with great fire and brimstone would be a better way to put it. Yes. So once the fund board votes for this, other people in the industry hear about it, of course. And Wellington, even though they're much smaller now, is still a widely known, well-respected, big firm in the industry. The reaction is severe. So Forbes magazine runs a piece about all of this infighting Happening at Wellington with the headline borrowing from the famous curse from Romeo and Juliet of a plague on both houses, they declare, these guys, they're ruining it for everybody. Jack tells an anecdote at the beginning of the books, Stay the Course, which is his memoirs that around this time, he travels out to Los Angeles. While he's there, he gets an urgent message from the head of Capital Group out there, a big active fund manager in Los Angeles, John Lovelace Jr., the head of Capital Group. He says he needs to meet with Jack privately. Jack's like, well, my schedule's pretty booked. I got a lot going on here right now.
I'm flying out at LAX tomorrow. The only time I could do would be like a 6 a.m. breakfast at LAX tomorrow before my flight home to Philadelphia. Lovelace is like, okay, fine. I'm there. Jack shows up. Lovelace is already sitting down. He's like stone cold. He says, I hear you're planning to mutualize the Wellington fund. And Jack says, yes, John, that's right. In fact, I got the votes. We're starting the process. And John turns to him and says, if you do that, you will destroy this entire industry. Now, of course, what's fascinating is that Capital Group and active management today has kind of never been better. Capital Group manages $3 trillion in assets. You can see why they had the fear, which is if you provide this existence proof, that you can run this business at cost and you don't need to pay huge sums of money to the people managing this, then our customers will demand the same from us,
which is sort of right because you can buy an S&P 500 index fund from basically anyone today at basically no cost, but also sort of wrong because Capital Group, BlackRock, Fidelity, these are all giant profitable companies. And so I think that the interesting thing to sort of tease out across the rest of this episode is The competitors were probably right to be terrified of this sort of communist act where they took a crown jewel of capitalism and and communized it. But at the same time, kind of like the NFL, it ended up being great for everybody. Right, right. So, yes. So, Jack, starting down the path, the first thing that this new subsidiary company needs is a name. So right as this is happening, Jack gets a visit from an antiques dealer, again, you can't make this stuff up, who offers him some prints of British naval ships from the Duke of Wellington era. The Duke of Wellington was the British prime minister and military leader for whom Walter Morgan had named the Wellington firm.
Jack is looking through the prints and one of them is of a ship. The HMS Vanguard, which was the flagship in the naval battle of the Nile where the British forces defeated Douglas Goldstein, CFP®, is the director of Profile Investment Services and the host of the Goldstein on Gelt radio show. But knowing all the history now, like obviously Jack chose the name because it represented total victory and like complete annihilation of the other side. So funny. Not at all how people think of the brand today. So in September of 1974, the Vanguard Group Files for incorporation, commencing operations and taking over the back office of the Wellington Fund and the other funds that Wellington managed. Exciting. Nobody cared. All of the great fear that, you know, John Lovelace at Capital Group and Forbes and everybody else in the industry had about this is going to destroy everything. This is going to burn the industry to the ground. Well, because it didn't actually get mutualized. Yeah, nobody cares.
Pioneering the First Retail Index Fund
Inspired by Paul Samuelson’s research, Bogle launched the first retail index fund in 1976, tracking the S&P 500. The launch was initially a failure, raising only $11.3 million of its $150 million target. Because the fund lacked sufficient capital to buy all 500 stocks, it initially held a representative sample of 280 stocks, managed part-time by a single employee.
Ben:
If any venture capitalists are out there listening or private equity guys, or if you're in the investment management business, okay, you switch back offices. This happens all the time. This happens every five years. This has no bearing on your peers in the industry. What would have a lot of bearing is if you said, oh, all of my fees and all of my sort of performance compensation. That we're just going to take down to at cost. That would be significant. But that is not what this is. No, it was not. And it turned out that Jack would need to lead another second and totally separate revolution. Douglas Goldstein, CFP®, Financial Planner & Investment Advisor. If you're not offering any investment advice at all, perhaps you still could be in the business of deciding what to invest in if you're not actually doing any deciding. Yes. And that second revolution would be the index fund. Yep. But before we tell that story, now is a great time to thank our longtime friend of the show, ServiceNow. Yes, it is.
Listeners, if you are running a large enterprise Then AI agents are likely spread across every single team and deploying them is actually not the hard part anymore. Yep. The hard part is knowing what permissions they have, what employees are using them for, or what decisions AI is making. AI security for an enterprise at scale is not a small concern. The risks are real. Yep. So if you think about the companies like the ones we cover, at that scale, you can't have a blind spot. Your systems, your employees, your permissions, they all need to be accounted for to maintain customer trust. That is the problem that many companies have with AI right now. A lot of intelligence, but not enough visibility. Yep. And that is what ServiceNow does. Building on top of their end-to-end enterprise workflows, every device on your network, every permission across every system, your AI agents, all visible and secure in one place. They've been at this for over 20 years.
Today, they run the workflows behind more than 85% of the Fortune 500, over 95 billion workflows a year. A big part of the world already works with ServiceNow. And now, as the AI control tower, they're giving companies a single place to manage all of it, turning AI chaos into AI control. So listeners, if you are thinking about how to scale AI securely, go check out ServiceNow.com slash Acquired and just tell them that Ben and David sent you. So David, the creation of the first commercially available index fund for retail investor consumers. Yes. People really care, right? They're lining up around the block for this thing. It's the most hotly anticipated financial product of all time, except that it's not at all. It's so funny. This would change the world. And not just like a little bit, like a massive, massive impact. Most of all of your net worth is in these funds. Yeah. People today are concerned that index and passive funds are too much of the market.
What will happen to corporate governance when 70% of the equity ownership of America's companies are all in passive index funds? Like there's existential fear happening right now. That could not be farther away from the reaction in the industry to the launch of these things 50 years ago. Okay, so David, take us to 1974 and the journal article that inspired it all. Yes, the Journal of Portfolio Management, where Nobel Prize winning American economist Paul Samuelson He had written that fall in 1974 that he had been studying market returns and active fund manager returns in this new mutual fund industry. And he had found no actual evidence that any fund managers could systematically outperform the market. And in the conclusion of the paper, he argues that, well, There's an obvious opportunity here. Somebody should come along and offer a fund that, quote, apes the whole market. And interestingly, I actually didn't realize he proposed the sort of commercial availability of it like that.
The part of it that I read was some large foundation should set up an in-house portfolio that tracks the S&P 500 index, if only for the purposes of setting up a naive model against which their in-house gunslingers can measure their prowess. Yeah, no, he was thinking about distribution to retail like in that paper by talking about no load, but you are touching on something. This idea of an index fund that would passively track the stock market was not totally new. A couple of people in institutional circles had had the same or similar realization. In the years leading up to this, that this could be an interesting idea. And in fact, the whole idea of having an index or indices in the first place really is the precursor to this idea. Like people wanted some way to measure the entire market. I mean, that's what the Standard & Poor's 500 is. That's what the Dow Jones Industrial Average is. These things go all the way back to the 1800s.
Like newspapers wanted a way to report on the movement of the market. The delicious thing is that it took like a hundred years from the founding of those to think, huh, maybe this isn't just a benchmark we should measure ourselves against, but maybe this is actually a great investment product. Yes, this could be an asset class in and of itself. And it makes sense because why would anyone want to buy the average? I mean, why would you want to own the 50th percentile of the market? Isn't the whole point to work with a great investment manager who could Beat the market. Why would you just want beta? You want alpha on top of beta. Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. Before, most prominently, the Pension Management Division of Wells Fargo, so like the division of Wells Fargo that would manage and administer pensions for large corporations,
they had actually created an index fund for the pension fund of the Samsonite Luggage Corporation a few years earlier. Incredible. But it had failed. They couldn't make it work because actually This was a deceptively hard problem. In order to... To do this, to create a fund that continuously tracked something like the S&P 500 index, you needed a lot of software. You had to have automation. Humans could not do this. The point of the S&P 500 is to create a subset of the total market that has essentially the same returns but with a smaller set of companies. You don't need the thousands of companies. You just need this 500. Douglas Goldstein,
CFP®, is the director of Profile Investment Services and the host Set of the entire S&P 500 today the minimum quantity of dollars you would need to do it on your own without buying into a fund is about three and a half million dollars to the sort of minimum efficient or minimum representative S&P 500 so a couple years after this along come Jack and Vanguard in this unique moment where they they need something to make their model work and. And computing and software is like just now starting to be capable of handling this. And Jack is reading the docs very carefully. He's having tight communication with his board of directors and he realizes he's got a little bit of daylight. He's got a loophole where he can say, I am not I'm not actively taking Vanguard and having it offer investment advice in any way here,
but what we do want to do is we want to create this new fund that will require no investment advisory services that will purely be this index of the S&P 500 and we can run it under Vanguard and it's within our mandate. Yeah, we don't need to involve Wellington. His board agrees. This is sort of the acid test. He goes and says, what do you think? Is this what you're going to be permission for? And they come back and say, yes. Yes. As Jack puts it in his memoir, you know, kind of like, you know, rendering a guilty verdict in a legal trial. He and early Vanguard there had both the opportunity to commit the crime or in this case, you know, create the first index fund, but also the motivation to do so because this was the way around. This prohibition against active management and the thing that Jack was starting to realize which is the culmination of his senior thesis and the Paul Samuelson article is that. This could actually be very successful. He runs the numbers because he's Jack.
The S&P index, without the fees, beat half the active managers. And over the full decade, it would beat 78% of them. So Jack realized, wait a minute, it's impossible to run an index at zero cost. But at scale, actually, you could approach zero cost. If you just own the S&P, then you could beat three quarters of the other mutual funds in the market. So there really could be something here. Yeah, this is a really important subtle point. If you are able to pull this off and just own the average of the market, but do it at significantly lower fees than all of the other managers in the market, you will actually have top tier performance. Because if your fee that you are charging your clients is lower than the average fee of the other managers in the market, well now that delta between Fund returns minus fees is much lower for you. So if you say, great, I'll just take the average, but I'm going to actually get the average, you will do much better than most other people in the market.
So here's the math to illustrate what a giant difference it is. You might hear, oh, 1% fee, that's not so bad. At this point, it was actually higher than 1% fee. It was one and a half to two, but let's just say 1%. But that's 1% of the total assets. So if the stock market were to return 7%, but you owe 1% in fees, that's actually 1 7th of your gains that you are giving up or around 15% of the returns. And so when that happens year after year after year, it really cuts out your returns at the knees. And I did a little spreadsheeting just to check the math on this. If you invested $100,000 at age 25 and you got 7% market returns for 40 years, you'd end up with $1.5 million. But if you paid a 1% management fee along the way each year, that's a 6% annual return. Instead of $1.5 million, you end up with $1 million. That's an extra 50% for your retirement that you could make by not paying 1% in fees each year.
The Cost Matters Hypothesis and Early Struggles
Bogle’s "cost matters hypothesis" posited that even a 1% management fee significantly erodes long-term retirement savings. Despite the mathematical superiority of low-cost indexing, Vanguard struggled for years due to the lack of a distribution network, as Bogle refused to pay sales loads to brokers. The firm survived by merging in assets from other legacy funds and focusing on the fixed-income market.
Ben:
People thought Bogle was sort of this zealot for indexing and he hated active management, but that's not true. He was a zealot for low fees. He always believed that, hey, Active managers might be able to outperform the market, but like Samuelson observed, the durability of that is really, really hard to do and consistently outperform for decades. But what is really obvious is even with just a 1% fee, that's a 15% outperformance that every year you're starting with a disadvantage and you've got to beat the market by 15% just to break even. Gosh, I'd rather not have that structural disadvantage. That's the thing that is really Bogle's legacy and what he was obsessed with. Later in life, Jack would come to call this the cost matters hypothesis and your example there of an extra half a million dollars in a retirement account or a college fund or even just a savings account. That's why I said at the top of the show,
millions and millions and millions of people completely had their lives changed by this. An extra $500,000 or whatever base you start with, that's the difference between needing to rely on your kids to support you in retirement and being self-sufficient. That's the difference in educational outcomes for your family. That's so important just because of that 1% delta in fees. That's right. Another way to put it, active managers in aggregate Mathematically, cannot beat the market after fees. And the in aggregate is doing a lot of lifting there, but that's the point is the market is made up of active managers. They can't all beat themselves. Some will outperform in any given year and justify fees, but the median active manager will underperform by exactly the amount of their fees. And since you can't reliably identify the winners in advance, especially when your goal is to stay invested for decades.
The expected value of active management with fees as a whole is a negative expected value compared to an index fund without fees. Yep. So back to 1975, 1976 and Jack and his merry crew. And they do indeed call all employees at Vanguard crew members for many, many years because of the ship and the nautical theme, et cetera. It's perfect. Jack assigns one of the first employees, a guy named Jan Twardoski, To go write the software to do this, to create the first retail index fund. He goes off, writes it in the APL programming language on a time-sharing computer in Philadelphia. Jack, meanwhile, goes off to Standard & Poor's headquarters and negotiates a licensing fee with them for the rights to use the S&P 500 index as the basis for this first index fund. There's a great story that Jack tells on a podcast interview about this. He was negotiating with whoever the head of the department that ran the 500 was at S&P and He was basically like, I don't know, should you be paying us?
Should we be paying you? This is going to be great marketing for us. They eventually land on Vanguard paying S&P $25,000 per year that they sort of pull out of thin air as the transaction value for this, which is absolutely hilarious because now Index fund licensing is basically the entire business of indices around the world and it is extremely high margin. I've got the numbers on this. People estimate that Vanguard pays S&P Global something like three to four hundred million dollars per year and is their single largest licensing client. And the licensing segment of their business as a whole does $1.85 billion a year. And to your point, David, that is essentially all profit. I mean, the whole world has agreed the S&P 500 is the standard brand for the market. And so they just get to take a rent of $1.85 billion a year for anybody who wants to make an index fund. Great work if you can get it. Yep. Vanguard, BlackRock, Fidelity, State Street. Douglas Goldstein,
CFP®, is the director of Profile Investment Services and the host I started looking to like why doesn't Vanguard push their total market one stronger or why doesn't someone come up with a sort of synthetic thing that looks a lot like the S&P 500 but isn't the S&P 500. Fidelity tried that. There is a 500 stock fidelity fund that is not quite the S&P 500 or at least doesn't license the name, but people just don't flock to it. People want the standard. It's the Intel inside, the ingredient brand. Well, regardless, in 1976, Vanguard launches the first index investment trust fund, which today has been renamed to the much better titled Vanguard 500 Index Fund. ticker V F I A X, the first retail index fund available to the public today, the second largest individual fund in the entire world with one and a half trillion dollars in assets and second only to its own sister fund that you mentioned, Ben, the Vanguard total stock market index fund, which has 2.1.
Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. I looked this morning, it's a three basis point management fee that is a 0.03% management fee. It's near zero. Them and all their competitors are near zero. When this thing debuts, it actually has a significant management fee. It's not as bad as the rest of the industry with a percent or a percent and a half or 2%, but it's still like 0.6 something. 0.65 or something like that. So the pitch as a subscale index fund is, do you want to be average But actually with a significant drag from fees. It's a bad pitch. Well, and worse than that. So remember we talked about the three things that a management company does and what the Vanguard fund board, the Wellington fund board allowed Jack to do.
They said, Hey, we'll let you just do administration, but investment advice and distribution still have to live with Wellington. Well, distribution is still through the stockbroker network with sales loads. So the only way that Jack and Vanguard can get around the distribution prohibition for this new fund, They figure out is to do an IPO of it. So I said IPO, this is why there's an IPO. So they rustle up a group of Wall Street banks. And I guess technically doing a one-time event of an IPO of the fund did not count as distribution and marketing. So Vanguard was allowed to do it. And they think that they can raise and that they're going to need about $150 million of initial Fund holder capital in this fund to make it work and they can't get the demand. They raise $11.3 million. It is so bad that they don't have enough capital. It's 1 14th of their target. Right, right, right. They don't have enough capital to go buy even 100 share lots of the entire S&P.
Don't they go buy like the S&P 220 or something? I don't know how they got away with this. They buy 280 stocks. But they had to choose which 280. So they are doing active management. I think it's something like they picked the 200 largest and then with the remaining 80, they tried to create a representative sample that was mathematically equivalent to owning the 500. But that was an academic hypothesis, not completely proven yet. It's still requiring significant judgment in there. You might even say investment advisory. You might even say. You might even say. There's an amazing story on this. Did you find it? No. Vanguard, A, didn't have a lot of resources and B, didn't want to go do anything that looked like hiring a professional investment advisor, investment manager to manage this program. So they hire a young woman part-time To work nights and weekends. Really? And basically like choose these 80 extra stocks and then manage and track everything.
She worked full-time during the day at her husband's furniture store in Wilmington, Delaware. Whoa. And by nights and weekends, she was the portfolio manager for, you know, what today is the second largest fund in the world and together with its sister fund by far the largest fund in the world. How incredible is that? Okay, so they've got this completely broken IPO. They didn't raise enough capital. The pitch is bad. Yes. Oh, Ned Johnson at Fidelity, remember Fidelity we talked about? Yeah. And Ned, he would famously comment to the press about the launch of this fund, quote, I can't believe that the great mass of investors are going to be satisfied with just receiving average returns. The name of the game is to be the best. Deeply ironic because a giant amount of Fidelity's asset base today is composed of index funds, many of which are Vanguard index funds held within Fidelity. The funny thing about Fidelity is that I think they're primarily a brokerage. They do have their own in-house funds.
I think a lot of people own Vanguard funds using Fidelity's website. Yes, they do. Yes, they do. We will get to that. Okay, so the pitch is quite bad, but The machinery they've constructed as it plays out and scales is actually pretty genius. So if you think about it, if the customers own the management company, the business itself, there's really no incentive to generate any more margin than you actually need to run the business. There's no like point in profits for shareholders you'd want to dividend it out to. So you could just dividend those excess profits out to customers. Or you could just say, we're doing that in the form of lower fees. It's a much more tax efficient way to do it than generating profit, recognizing taxes on that profit, dividending it out and then those people having to pay taxes on it. They'll say, hey, look, we'll just lower the fees in the future because we're now confident we don't need higher fees.
Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. There are just not that many variable costs in managing money. Almost everything is fixed, except things like customer service, which we'll come back to later and is kind of where Vanguard's vulnerabilities are. Yeah, it's in these variable costs. So once you're managing very large amounts of money for lots of customers, fees can be super low on a percentage basis. This is the exact same thing from our Costco episode. David, do you remember the phrase? Oh, yeah. Scale economies shared. I think, didn't we make acquired t-shirts and sweatshirts with that phrase? We did. We did. Yeah, linked from the email on our website. You can share the benefit of your scale economies. Costco does this back with customers. And Vanguard does this too. I mean, at the risk, Ben, of stealing what I suspect might be your quintessence of this episode, Vanguard is Costco for finance. Exactly.
But even further, it's like Costco on steroids. Even Costco, who lowers prices as much as they can to reward customers and encourage customer loyalty and make everything about customer experience better. Even Costco has outside shareholders who want the business to generate profits. There is a reason you are investing in Costco as a business and that's because you expect it to generate cash flows today and in the far future. Costco itself, several hundred billion dollar market cap company today. Vanguard doesn't have that at all. You are investing in the beautiful machine of capitalism as a communist.
Unknown Speaker:
Yes, yes.
Ben:
Even Sol Price and Jim Senegal were not this fanatical. It takes a few years for this machinery to kick in for the scale economies to get to a point where it really can and for the investing public to wake up to this idea. In the meantime, they start with $11 million of fund capital. And then they still experience customer withdrawals and cash outflows, like the stock market starts to rise. So that sort of keeps the fund alive, but they're not getting new cash in and they can't because they can't do their own distribution. It gets so bad that the next year in late 1977, they have to take the extreme drastic measure of merging another small legacy Wellington fund called the Exeter fund. Into the index fund just to keep it alive and get enough capital into the fund to keep operating it. Which is crazy to me that they figured out how to sort of acquire this other fund and then just merge its assets into their index fund and all the investors were like, cool, sounds good.
I guess we're index fund holders now. Yeah, I didn't see anything in Jack's memoirs about the governance issues associated with that. Somehow they get it done though. And that fund, when they do this merger had $58 million of assets, you know, again, compared to the $11 million and bleeding out rapidly in the index fund. I mean, that's like six times the size of the index fund. So yeah, really the seed capital that you should think about in the Vanguard 500 index fund. And again, also it's sister fund, the total stock market index, you know, biggest collectively fund in the world today. It comes not from the IPO of clients into the index fund itself initially, but the majority of the initial capital base comes from this other former Wellington actively managed fund that just gets folded in. Yep. Totally, totally wild. So after this emergency transplant to save the index fund here, finally in 1981 into 1982,
Jack and Vanguard do win the right to They take over distribution of the index funds and the way they do it is through another loophole, this one kind of even more tenuous. Jack argues, oh, we're not taking over distribution. We're just eliminating distribution. We're going to no longer go to stockbrokers and have them charge sales loads to go into our index funds. We're not going to allow that at all and thus we are eliminating distribution. Again, conveniently ignoring the fact that now they got to employ a lot of people within Vanguard that are going to market and sell and advertise the funds. They went no load. They refused to pay 8.5% to people outside the firm but now they just have a fixed cost base that they picked up of people that work inside of Vanguard that have to do the work of not only convincing people to buy these funds but then on top of that actually handling And facilitating the purchase.
Scaling Through Fixed Income and Active Management
While the index fund struggled, Vanguard’s fixed-income and money market funds provided the necessary revenue to keep the firm afloat. Additionally, the actively managed Windsor Fund, led by John Neff, generated significant profits that subsidized the firm's overhead. These active products allowed Vanguard to maintain its operations while the indexing revolution slowly gained traction.
Ben:
The way that this worked is you would communicate and send in an order via mail and then you would mail a check to invest in this fund. Could you imagine? I mean, I remember my parents doing this. Yes. So, you know, eliminating distribution, sure. But somehow someone has to do the marketing and distribution and now you just do it in-house. Yep. On the back of that, the 500 Index Fund does finally reach the $100 million Capital Milestone in 1982, six years after launch, takes them six years to get to $100 million, which again, that was not large at this point in time. The Wellington Fund, many years earlier, had been $2 billion, and the initial IPO target had been $150 million, so they're still below that six years in. And they've got this headwind of they just switched away from paying people to do distribution, so there's now no incentive out there in the marketplace to try to sell Vanguard funds. Yep, yep. But the slow burn does start, and towards the end of the decade in the 1980s,
by 1988, the fund reaches One billion dollars in assets and it would obviously grow from there. So that's six years to reach a hundred million and then another six years to get to a billion. Yep, that's right. Now you might be wondering that's not a lot of capital and Vanguard's fees are super low. How is the firm staying afloat during this period? Well, it turns out that Jack's first revolution of the low cost, low fee proposition of Vanguard, it works pretty well in equities. There are other financial markets out there where the low cost strategy works even better. Specifically, money markets and fixed income, aka bonds, the debt market. In equities, you can have real outperformance. There is uncapped upside to investing in equities. This is the dream that active management sells. Jerry Tsai or Peter Lynch or Warren Buffett are the greatest investors of all time. We can generate annual returns in the 20s, 30s, even higher percentages like Rentech in our episode there.
If you're investing in the debt markets or the money markets, there is a ceiling to your performance. It is the coupons of government bonds or muni bonds or treasuries in the case of money markets. The only thing that matters in terms of relative investment performance by products offered in those spaces is costs. The lowest cost provider will win in those markets. And Vanguard builds a juggernaut in the fixed income business during this era. And that's what keeps the firm afloat while they are waiting and waiting and waiting for Jack's indexing revolution, his second revolution to come online. Well, there's that and there's also the fact that John Neff, who managed the Windsor Fund, Which was an actively managed fund and had the fees of an active managed fund was absolutely shooting the lights out. On the equity side. Yes. I was wondering if you were going to bring this up. That is the other deep irony here. Vanguard never got out of the active business.
And they sort of inherited it by virtue of having some responsibilities for the Wellington funds that they shared with the Wellington management company. And so, yeah, this Windsor fund There were many years where it basically provided all the profits to pay all the overhead and keep the lights on while Vanguard's low cost indexing strategy was not scaled enough to pay for itself. Absolutely. Vanguard today still has very large fixed income businesses, money market businesses and active equities management businesses. Today, they're all dwarfed by the index fund business. Yup. Which wasn't the case for a long time. Yup. You know, it's funny. You said something a couple minutes ago that I'm stewing on here. This whole inequities, a low-cost index fund in the long run will outperform, you know, 85% or something of other actively managed funds. Listeners are probably wondering, is that really just fees? Is it just that having low fees makes you better than that much of the market?
There are other components to it. A giant one is behavioral. If you are in a mindset where you are actively trying to pick the best companies, you do a lot of trading. And aside from the fact that that has a lot of transaction costs, you tend to react to external stimuli, the market being up. You don't stay in your winners long enough. The market being down. You having conversations with other people. Exactly, David, you selling out of your winners too early, whatever it is, and you can make the errors on either side. There's a behavioral component where passive index investors. Tend to not act and what you need to do is not act for long periods of time to be a great investor Yes, it's the great Warren Buffett line. Don't just do something stand there. Yes.
Yes whether you are trying to shoot the lights out like Warren Buffett and you are active and Trying to find the very best businesses you can or whether you are passive and sort of throwing your hands up either way you need to mostly not act every day and Passive index investing just lends itself better behaviorally. If you're in one of those funds to just saying, I know the market's up, I know the market's down, but whatever, I own the index, I've made my peace. Whereas if you are either the active manager trying to improve the outcome of the fund or an investor in an active manager, both of you have a higher predisposition to do stuff. And for most investors in the long run, you shouldn't do stuff most of the time. Yep, yep, absolutely. So as we exit the 80s here, all the pieces are in place finally for the rise of indexing. The Vanguard 500 fund crosses a billion as we said in 1988. And then the models working better and better the scale economies are getting shared.
The Indexing Inflection Point and Bogle's Health Crisis
By the late 1980s, Vanguard’s index funds began to scale, with assets crossing $1 billion in 1988. Simultaneously, Bogle faced a severe health crisis due to a genetic heart condition, leading to a heart transplant in 1996. Despite his condition, Bogle remained active, and the firm entered a period of rapid growth as the "Vanguard effect" began to force the rest of the industry to lower fees.
Ben:
Fees are coming down from that initial launch price of 68 basis points. To in 1979, 59 basis points, then down to 50 basis points in 1985 to 35 basis points in 1987. We are really starting to be the true low-cost index fund. They've already dropped by 50% here by the end of the 80s. Yeah. Yeah. I mean, the scale economies are getting shared. Everybody around the table is eating good. So after assets crossed the billion dollar threshold in 1988, around 1992-ish, they hit $10 billion, so 10x in four or five years, strong acceleration. Also in 1992, Vanguard launches the sister fund, the Total Stock Market Index Fund. They now have more than enough capital base that they can own every single stock. Why stop at the S&P 500? Own everything, all U.S. stocks. And so by the mid to late nineties, the two sister funds together are approaching like a hundred billion dollars. Like the Vanguard Colossus is rolling. Yep. Things are going great. And then in 1999, you're not going to believe this.
Jack manages to get himself fired again. Unbelievably. Unbelievably. Yes. But listeners, before we tell you that story, now is a great time to thank one of our favorite partners, Vercel. So for 20 years, cloud infrastructure was built around a pretty simple mental model. Humans send requests, servers respond, and then they scale according to the traffic. But what happens in the era of AI agents when the software itself is sending the requests and making decisions, not just responding to them? That's the shift Vercell is building for. The cloud wasn't designed for agents, but Vercell is. They've purpose-built agentic infrastructure where agents are first-class users alongside human developers. It's not just an old deployment platform with AI features bolted on. It's a ground-up rethink. Tools, frameworks, infrastructure, all engineered to work together. So one particularly noteworthy element of this is their AI gateway.
Just like content delivery networks accelerated and secured the web, Vercel is doing that for agents. It's a single endpoint that routes across every major AI model with automatic failovers. So when a provider goes down, and as you know, they do, your product keeps humming. So, since launch, it serves 60 trillion tokens across 180,000 unique teams. Vercel is a new type of delivery network for tokens. A good example of what this unlocks is POKE, who are building personal superintelligence that hundreds of thousands of people use. Before switching to Vercel, they were maintaining their own AI infrastructure, everything from routing and retries to cost tracking by users. After switching, their retry rate dropped 20x. So virtually every message now succeeds on the first try. AI Gateway is just one tool in a complete AI stack built with, for, and optimized by agents. And that's what Vercel is really about.
Making sure that the most ambitious teams like OpenAI, Stripe, and Polymarket have the infrastructure to match. Because when code is increasingly autonomous, the question is no longer, can you ship? It's what you choose to ship. Learn more at Vercell.com slash Acquired. That's V-E-R-C-E-L.com slash Acquired and just tell them that Ben and David sent you. Alright, so David, there is something that you have not been telling us about Jack's life over the years. Yes. Jack, unfortunately, has a bad heart. He was born with a rare genetic heart disease called arrhythmogenic right ventricular dysplasia, or ARVD. And that means that Jack suffers his first heart attack in 1960 at age 31, so before he even becomes CEO of Wellington Management. That was his first heart attack. He had like 10, 12 over his life. It was like a ticking time bomb. At any moment in time, he knew he could just drop dead. And what Jack decided to do with this was work.
At the age of 36, he got a pacemaker and he consulted a doctor and that doctor said, you really shouldn't count on living past 40. Then he went and talked to a second doctor and that doctor said, why don't you get a place out in Cape Cod and stop working and enjoy the last few years you have left. Don't work anymore. He wrote at one point, if I had taken the second doctor's advice, the first doctor would have been right. Yeah.
Unknown Speaker:
Yeah, man.
Ben:
This is totally Jack's unique personality, the way he approaches this part of his life is not going to change a thing. I'm just going to live every day the same way I would have lived it if I didn't have this disease. And the stories around this are amazing. I think one time he collapsed and had a heart attack waiting for the commuter train out of Philadelphia and it was lying there. On the ground and the ambulance and the paramedics come and he makes a bet with them that they won't get him to the hospital in time to save his life. He just had that kind of attitude and approach to it. He would bring defibrillators to squash matches. Oh, this is the best, yeah. And it happened at one point where he had a heart attack while playing and had to count on his opponent running over and reviving him. Yeah, yeah. And he would use this to like intimidate his opponents while playing. He'd be like, make sure I got my defibrillator here. I could drop dead at any moment. All right, let's go, you know.
That's amazing. So as Vanguard's really taking off and indexing is taking off, Jack's heart is just getting weaker and weaker and more and more worn down from all this. In 1994, his twin brother David dies also from heart complications and by 1995, over half of Jack's heart has stopped working. And so in early 1995, his doctors say, Hey, we know your approach to life, but we can't put this off any longer. Despite your relatively advanced age for this, he's 66 at the time, you need to have a heart transplant if you want to have any hope of actually surviving for a meaningful period of time going forward. Jack and the family are brought around. They agree to this. So this of course impacts Vanguard. So in May of 1995, the company holds a press conference where Jack announces that he's stepping down as CEO to prepare for his heart transplant. And the company announces that John Brennan, Jack's former assistant who had joined the company in 1982, will be taking over as the next CEO.
Brennan had been Vanguard's CFO for many years leading up to this. And in late 1995, Jack Bogle, Enters the hospital on a waiting list for a heart transplant. His heart has continued to degenerate. He needs to be hooked up to an IV, feeding him drugs to keep his heart beating constantly. He waits 128 days in the hospital waiting for a heart transplant. And he keeps working the whole time. He hasn't officially transitioned out of the CEO role and given it to Brennan yet. Maybe a little bit of foreshadowing here. On January 31st, 1996, Jack officially steps down as CEO and Brennan takes over after more than three months of operating as CEO out of his hospital room. Really, Jack is one of a kind here. And then in February, finally, They get the call there's a heart available for Jack and he has the heart transplant at the end of February. So the day of the surgery arrives.
And at this point Vanguard is essentially planning for this to be the end of his career like heart transplants today are obviously a giant deal. This is even 30 years ago. Medical science is still working on this procedure. The assumption is he's done at this point even if he survives. And so the company moves on. Brennan becomes CEO and starts working on a whole bunch of new initiatives and Jack does make a miraculous full recovery. He would live for another 23 years? He would live for another 23 years on his transplanted heart and within a couple weeks, weeks after his heart transplant, he's back on the squash court. Amazing. Playing squash and intimidating his opponents. Like, gosh, if you thought it was scary to play against Jack when he might have a heart attack, how about playing against Jack with a new heart? Seriously. So of course, all of this is like wonderful and joyous and unexpectedly great. But it is unexpected. Jack didn't think he was coming back from the heart transplant.
Leadership Transition and the ETF Conflict
Following his heart transplant, Bogle stepped down as CEO, with John Brennan taking the helm. Tensions arose between Bogle and the new management team over the firm's direction, particularly regarding the launch of Exchange Traded Funds (ETFs). Bogle staunchly opposed ETFs, fearing they would encourage speculative trading, but the firm eventually launched them in 2001, long after competitors like State Street had captured the market.
Ben:
The company didn't think he was coming back from the heart transplant. And the company's in this sort of funny place where even not thinking about leadership succession right now, but the core business, they made all these really long term tradeoffs starting back in 75, 76, where, you know, when the fund is subscale, the fees are kind of high and the mutual ownership thing is like cute, but it doesn't It doesn't mean much when it's small, cutting the load so you go to a no load thing that in the short term just slows your distribution down and all these things are sacrifices for the long term thinking, well, when it really starts working, it's going to really start working. In the 90s, this is that like harvesting phase for the company where 20 years of doing things the right way that caused really slow growth are now causing this giant inflection. I mean, David, you said something about crossing a billion line in the 80s. By 1996, the AUM across all of Vanguard is up to $180 billion.
And the two index funds are like $50 billion of that going pretty quickly to $100. Right. So it's just got to be fun for all the company long timers at this point where they're sitting there thinking, we were right, we made all these long-term trade-offs and it really sucked for a while and no one would distribute our product and no one would invest in our funds and it's really, really, really paying off. And there's something else going on for the first time too. Vanguard has competition. Competitors have woken up and realized maybe we should jump on to this passive indexing thing. Which is funny because they're not structurally incentivized to do it. Over at Fidelity and BlackRock and State Street and all the others that are starting to roll out these very low fee index funds. But they are doing it because they effectively have to. Consumers have woken up to the power of it and they need to have an offering in this area.
So even though they don't have this investor shareholder alignment the way that Vanguard does, they make money plenty of other ways in their business. And so they're happy to offer this as a near loss leader or break even in order to retain and attract those clients for their other higher margin services. Indeed. So coming out of his recovery from the heart transplant, Jack is still on the board, but he's no longer CEO. The transition has happened and the company is transitioning to this new phase. Jack, I think, gets super frustrated. He wants to be back in the saddle. And the way this manifests is he, at the board level, starts kind of becoming a curmudgeon. And disagrees with all the new initiatives, all the new things that Brennan and the new management team want to do to capture their opportunity and insulate against competitors. So these are things like launching sector specific index funds or international funds and investing more there or investing more in marketing,
basically growing the firm and offering the clients what they want. In Jack's mind, this is starting to be a perversion of the mission. Meanwhile, management is like, hey, our customers want this and our competitors are offering it, so we should do it. Classically, the divide between the founder of a company and the group of people that will take it, not just from one to two, but from one to 100. I mean, the clean simplicity and the mission and the focus and the narrowness of the product and this one cool trick that they have is the thing that got them there. And classically, you need people who are willing to be much more flexible but with the same culture, the same values, the same mission than the founder was. And you see this in the numbers. 99% of Vanguard's AUM came after Jack stepped down. Yep, yep. And you hit on a really, really important point to stress there. The same values, the same mission.
It's not like Brennan and the new management want to all of a sudden start generating tons of excess profits or take Vanguard public or do anything crazy like that. No, no, they're true believers in the mission as well. They just want to serve clients and meet them where they're at now as the world is moving on. And there are big things here like employee retention. If as a company you're trying to run at cost, And your competitors are in an industry where you can pay people obscene amounts of money if they are high performers. Right. I mean, you need some kind of way of dealing with this. And Jack Brennan, this sort of falls in his lap. One of the things he does early in his tenure is to create a employee partnership plan to try to incentivize the workforce and kind of deal with the structural tradeoff of how do you get high performers who could get paid way more somewhere else? Or very similarly, if you aren't generating very much income,
how do you make future investments in things like R&D as people's expectations for customer service and technology start becoming higher and higher and higher? The internet is becoming a thing now. Right. You need to start investing. So that's the sort of things that fall in Brennan's lap that he has to do to take the company forward. And they end up at loggerheads with Jack on the board. So all of this comes to an ultimate head and blow up. In 1999, over exchange traded funds. Yep. The most important new thing in the industry. I am a Vanguard customer and I think a hundred percent of the way that I am a customer is through their ETFs, not through their mutual fund products. And the mutual funds are everything we've talked about up until this point. Yep. Yep. So Jack had a real point of view on ETFs. And in fact, He had the opportunity to launch ETFs. So back in 1992, a man named Nathan Most had come to see Jack at Vanguard. Nathan was the VP of new products at the American Stock Exchange,
and he had had the idea to create exchange traded funds as a new product, a new trading vehicle that would allow effectively shares, quote unquote, of mutual funds to trade on stock markets in the same way as individual stocks, a stock exchange traded mutual fund, the ETF. And he thinks, of course, naturally the very best fund partner to launch this idea with would be. What is an ETF? It's an even easier way to buy into something that looks basically like an index fund and if you're Try to go direct to your customers the way that Vanguard does without the sales loads and everything then great They should be able to buy it right on an exchange easier distribution available to more of the investing public. What's not to love? I mean that was that was Nathan's view. He was a real idealist about this. Yeah. Hey,
we're gonna vastly expand the distribution reach And the target audience for mutual funds and allow anybody who can place a trade on a brokerage to buy into a mutual fund and he was absolutely right. And there's some other structural benefits to there's the idea that you're not affected by other people in the fund. So if someone else decides to Sell a bunch of their shares. I don't end up getting a big tax hit from it. Then of course there's the you actually do know the price that you are getting because since it's traded on an exchange when I decided to make an investment in that fund I buy it right here right now at the market price. I'm not waiting till the end of the day to figure out what the mutual fund is going to be priced at so. ETS have lots of great things about him. Lots of great attributes Jack. Hates this idea Absolutely hates it and he basically tells Nathan most to get lost and why does he hate it? He hates it because it's exchange-traded. Yeah,
he thinks well That for that very reason that I love it that you know the exact price that you're buying it It means you could trade in and out of it all day. You could do the worst possible sin of investing and Which is incur a bunch of trading costs speculate on it not be a long term owner and just try to do intraday arbitrage and that particular. thing that he thinks it's going to cause all of these behavioral issues, even though the intrinsic product has all these great characteristics. He thinks the temptation for people to do that is so bad that the product shouldn't exist. Well, I think there's two other related things that he's really worried about beyond just. My book Building Wealth in American Capital is available in bookstores, on the web, or Very meaningful amounts. In recent memory, it was single dollar, but it used to be like 50 plus dollars to place a trade on an exchange. Yeah. So if you're a prospective competitor to Vanguard and you want to offer competitive,
you know, index funds at similarly low costs, Well, all of a sudden, if you can now make a bunch of profits on trading in and out of ETFs in those funds on your brokerage platform, that's a way to make money here. So Jack hates that. He also hates that because these funds will now be traded on an exchange, it means that you can short sell them. And he thinks this will just be like a absolute disaster for the financial industry. You know, and hey, look, like I would definitely not recommend going and short selling at the S&P 500. That has historically been a losing game in the long run. But look, this is a product people want and shorting indexes like the S&P 500 is like a core part of many hedge fund strategies today. This is an idea whose time had come with all the good and all the bad and it needed to exist. So Jack turns it down and not just turns it down but like he hates the concept of ETFs.
Nathan goes on to launch the world's first ETF With a new asset management division of a old Boston bank named State Street. And you've probably heard the State Street name today. You might have heard of the SPDR, S-P-D-R, well-known S-P-D-R, Standard & Poor's Depository Receipts Trust, which is the listing for State Street's S&P 500 ETF, which until recently, Like a year or two ago was the largest ETF in the world until it was surpassed by Vanguard and BlackRock. After Jack's time, well after Jack's time. So yeah, this was a really bad decision by Jack to pass on ETFs. Today, ETFs are a huge part of the mutual fund industry. They are still only about half the assets in aggregate of traditional mutual funds, but ETFs are growing at like 30% per year while mutual funds are flat. If that keeps up at some point here in the next small set of years, ETF assets will pass traditional mutual funds to become the largest equity asset class in the world. So listeners, why does this matter?
Why are we explaining the difference between ETFs and mutual funds here on Acquired? I think the most interesting reason is that it was the thing where it was clear that the founder really should hand over the reins. This should not have been a sticking point. This should not have been even a decision for the company. This was clearly the right thing to do long term. And whether or not you understand the mechanics of a mutual fund versus an ETF, and we dramatically oversimplified and skipped some things, it is just so Perfectly illustrative of this point of Vanguard had to get into ETFs. And that purity of the founder is the thing that is required to start the company, but typically not sufficient to scale and keep them globally relevant. And we see this in Ferrari with Enzo. You see this with Apple, the Steve Jobs, Tim Cook. You see it in the NFL with Coca-Cola, with Trader Joe's. I mean, this phenomenon just shows up over and over again. And this is how it Showed up in Vanguard.
So in August 1999, this finally comes to a head on the board, Brennan and the management team. We've got to launch ETFs. We're so far behind. State Street is up to this huge lead. They're building all this market share in a S&P 500 index that we started this. This is our space to own and our customers, our clients are demanding it. Jack is staunchly against it. And so in August of 1999, Vanguard announces that it is Enforcing its mandatory board retirement age in the bylaws of 70. No board member can serve past the year in which they turn 70. Jack has turned 70 that year and that Mr. Bogle will be stepping down from the board at the end of the year in December. This is a big deal. This causes a huge public outcry. Also, there's someone older than him who is on the board that they don't enforce it for. So it's not really about the age requirement. It's about the overstaying your welcome. But he is the face of a movement. Right. So unlike the last time Jack got fired,
The Rise of the Bogleheads and Post-Vanguard Evangelism
In 1999, Bogle was forced off the board due to mandatory retirement policies. This sparked a public outcry, as Bogle had become a cult figure known as "Saint Jack." He transitioned into a role leading the Bogle Financial Markets Research Center, where he continued to evangelize index investing. This period saw the birth of the "Bogleheads," a grassroots community of investors dedicated to his low-cost philosophy.
Ben:
where his former partners were probably hoping he would go quietly into the night, that's not an option here. Because he's a giant asset to Vanguard. Yes. By this time, Jack has become like a saint to the investing public. People had actually started calling him Saint Jack. And when he stepped down as CEO in 1996, you know, ahead of the heart transplant, the company had commissioned a statue of him to be erected. There is no option to just part ways with Jack Bogle. You kind of want him to keep an office. The year before this in 1998, A passionate, passionate group of users on Morningstar's online discussion forums on the Morningstar.com website. I love it. Had founded a dedicated sub-forum called Vanguard Diehards that would eventually morph into its own website and like grassroots movement. Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. The standalone Bogleheads forum, bogleheads.org. Today it gets 2 million visitors per month.
And then Ben, you mentioned the subreddit that has 400,000 weekly active visitors. And if you are listening to this episode, because it was posted on there, welcome to the show. Thanks for joining us. So, as I said, the compromise that they reach is Jack will still be the founder of Vanguard. Jack will still be The face and the spirit of Vanguard to all of the millions of fans and diehards around America and around the world, but he will no longer be on the board. He will no longer be involved in active management of the company. They set up the Bogle Financial Markets Research Center on campus, which Jack leads with the staff helping him for the next 20 years, researching, speaking, writing books, papers, and Generally, just evangelizing the index investing philosophy, all of which, of course, is like the very, very best marketing that I would say you can't even possibly buy marketing like this for all of the conflict and strife around this.
Second firing, it really works out about as good as it possibly could for the company and for Jack. His legacy is preserved, his value to the company is preserved and Vanguard gets to move on and launch ETFs, which they do in 2001, finally. Which he did soften on over time. Yes. And he does eventually repair his relationships with Management of the company, especially after Brennan steps down in 2008 and the next CEO, Bill McNabb, succeeds him. Yep. And there's a few things we sort of skipped over to this point that happened in the seventies, eighties, and then happened in a big way here in the nineties. And that's changes in the structure of the investment management industry. The first one to know is Indexing was not actually that interesting when Bogle started it. I know we gave the stats around its outperformance net of fees, but in 75 the market still had a lot of. People that were acting individually that were not institutions or advised by financial advisors.
They were clients of stockbrokers and the stockbroker would make a commission on a trade and so they would trade a lot and they would buy stuff that were bad decisions. And so if you were an active manager, it was just not actually that hard to beat all the fools in the market. By the 80s and 90s, that started to go away. So much of the activity in the market was real professional management that You could often assume, oh, my counterparty is smarter than I am. I always assume this when I'm buying individual stocks. I'm like, why am I buying a stock that a really smart hedge fund is selling? And that is the thing that causes me mostly to buy index funds or to transact in private markets where I'm buying shares directly from a company rather than in public markets where I'm the least informed person on the trade. But that was not at all the case back then. So there was this interesting trend where as more money became professionally managed, Indexing's advantage increased.
I bet it actually worked both ways too that as indexing became more popular a lot of the unsophisticated shall we say participants in the market moved into indexing and stopped being easy prey available for the active managers. Right. It's kind of like online poker. When it first started, there was a lot of fish at the tables and then eventually the fish go away and you're just playing other poker pros, which is no fun. It's sort of the same thing in the stock market. I didn't make the leap to realize that indexing is a much better product when it's a sophisticated market of traders versus an unsophisticated market because its relative advantage is higher. I'd say its relative disadvantage is lower is the right way to put it. So that was a big tailwind for investing. The second big tailwind is in the 60s and 70s, you mostly bought stocks through a stockbroker who charged you a commission, but they didn't make money simply by managing your assets the way that people do today.
The advisory business wasn't a thing yet. Right. You just had a stockbroker and that guy wanted you to trade because he got paid on the trades. Over time, stockbrokers went out of favor and people started shifting to financial advisors. That meant that instead of being purely incentivized for you to buy and sell stocks, they were incentivized For your net worth to grow, which is more aligned, still taking typically a large fee but aligned incentives at least. So index funds were kind of this perfect product for them. They didn't care whether you traded or not. They just wanted your assets to grow and they wanted you to be happy with the level of service that you were getting. So it was this like amazing Tailwind, this growth of the advisory business became this huge accelerant for index funds. You had amazing channel from it. And then the last tailwind is the dot-com era. Yes. I love this. This is like my favorite thing. E-trade, baby. Yeah.
Market Tailwinds and Buffett's Endorsement
The rise of 401(k) plans, the dot-com era's transparency, and the growth of the financial advisory business acted as massive tailwinds for index funds. Warren Buffett’s 1996 endorsement of index funds further solidified Vanguard’s reputation. While Berkshire Hathaway’s performance far exceeded the S&P 500, Buffett consistently urged the average investor to choose low-cost index funds over active management.
Ben:
David, why do you think the dot-com era was a tailwind for index funds? I've always thought that it's ETFs. It's the continuation of the story that we were just saying. People are coming online trading more and seeing the option to just within your online brokerage account buy the S&P 500. People are doing it. Yep. Yep. That is absolutely a big one of them. The technology itself, interest in buying stocks because the dot-com run-up was happening and people were getting more and more excited to buy stocks. So that was sort of people's introduction to it. But the third one is that they could actually See how much they were getting ripped off by underperforming high fee active funds where before you work with your stockbroker you end up in a fund and you kind of get a statement every quarter once a year and you're like okay but every day you log into your Whatever your favorite brokerage.com is and you see performance versus benchmark,
you can dive into the research, it's sort of all at your fingertips and that caused people to go, wait, there's an S&P 500 button? Great, that's gonna be much better than whatever this thing is that I'm currently in. Yep, yep, amazing. What a revolution. So the ownership of equities in America went from that one to 2% pre-Great Depression to 4.2% in 1949. But even by the 80s, it was still just right around 20%. It wasn't until the bull market of the 80s and 90s where the stock market really took off as a thing that people owned. In 1989, it was at 32%. So 32% of Americans owned equities? Owned any stocks at all. By 2001, it was at 54%. Wow. And a huge part of that is everything we've talked about with dot-com. Probably the bigger thing is the rise of the 401k, where suddenly people are responsible for their own retirement and they have a vehicle here, which I'm sure we'll talk about in Fidelity. Oh, yeah.
And then thirdly, the mutual fund and the index fund just being this very sort of perceived as safe, good way to own equities. And today it's something around 60 percent of Americans have Stock market exposure, which it's funny that it's not just one thing you need all of these different. One thing we skipped over earlier in the mid-90s was the Oracle of Omaha himself. Warren Buffett implicitly endorsed Jack and Vanguard in the 1996 Berkshire Annual Shareholder Letter where he wrote, ìThe best way to own common stocks is through an index fund that charges minimal fees. Those following this path are sure to beat the net results delivered by the great majority of investment professionals from the horse's mouth himself. Now, interestingly, if you had invested in Berkshire, it would have been a much, much better investment than just by the index. I mean, we've been sitting here talking about how the index beats 85% of managers on a long term basis,
especially because you don't have to like Douglas Goldstein, CFP®, Financial Planner & Investment Advisor He showed me this chart from 1965 to 2025. If you had invested in the S&P 500, you would have kind of unbelievably a 10% compound annual growth rate. Wow. Pretty good. The S&P since 65 has been amazing as a 10% annual growth rate with dividends reinvested. That's a 405X return. All right. Lay Warren and Charlie on me here. Berkshire was a 19% compound annual growth rate for a 39,000X return. 405 versus 39,000. And that's over 60 years. That's over 60 years. So when you hear us saying like, oh, well, it beats 80% or 85% of other managers over some timeframe, Berkshire was the extreme exception. And so to hear Warren saying actually what most people should do is Buy low cost index funds like Vanguard. It goes a long way. Well, there's more Warren and Berkshire to come on this episode.
But, you know, to that point, though, like I have always thought about Berkshire as the Vanguard of private equity funds. Like it is essentially a no fee private equity fund. You get to buy shares and you don't pay fees and carry on it. Yep. It's concentrated, though. That's the that's the difference. So is a private equity fund. Right. But I'm saying that's the difference versus Vanguard S&P. Oh, yes, yes. But like the. Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. Amazing. Yeah. Weren't your grandparents some of the first Vanguard investors nearby? I was going to save this for the end of the episode, but my grandparents were among the like very, very first fund holders in Vanguard. I couldn't find the exact date, but I believe my grandparents must have become Vanguard clients Either in the late 70s or early 80s when like nobody was a Vanguard client. Before the 100 million mark on the fund.
I think it was just, you know, hey, local company, like great, we'll go with this local company. Amazing. Southeast Pennsylvania showing up again. It was our Taylor Swift episode and this one. I mean, they set up Vanguard accounts for me like the day I was born. Wow. Okay. So getting back to the story here, we haven't yet talked about the financial crisis. You mentioned there's more Berkshire to come. Oh, yeah. There's been like four other CEOs since Jack. There's a big beat of the story here. Yeah. 2008 and the financial crisis really is Vanguard and. Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. is that Jack Bogle had the data. He showed over and over again that active fund managers on average don't beat the market after fees. The data was right there, the industry ignored it for decades because conventional wisdom sort of felt, felt in quotes correct. Yep. And you know, that same dynamic plays out in product development every single day.
The 2008 Financial Crisis as a Catalyst for Passive Investing
The 2008 financial crisis served as a major catalyst for Vanguard, as active managers failed to protect investors from the market crash. Public trust in Wall Street plummeted, and investors increasingly turned to the simplicity and transparency of index funds. Vanguard’s market share of new inflows doubled following the crisis, and Buffett’s famous bet against hedge funds further proved the long-term superiority of low-cost indexing.
Ben:
Teams ship features based on conviction, momentum, or just the highest paid person's opinion. And most of the time, nobody goes back to check whether it actually made the product better or worse. The feature ships, everyone moves on, and you never really close the loop. So listeners, if you haven't guessed by now, StatSig is one of our sponsors this episode. This problem that we are describing gets way harder when AI is involved. LLMs are non-deterministic, meaning that the same prompt doesn't always produce the same output. And small changes to a user flow or a prompt can have surprisingly large downstream effects. And the real feedback signal that you need ends up coming from real users in production. Yep. And that's exactly what StatSig does. Statsig gives product teams experimentation, feature flags, and product analytics all in a single platform. So you can ship fast, roll out changes safely, and actually see what's moving the needle in real time. Yep.
Bogle bet on data over intuition and built one of the largest financial institutions in history doing it. And if you want to apply that same rigor to how you build a great product, go to statsig.com slash acquired. That's S-T-A-T-S-I-G.com slash acquired. And just tell them that Ben and David sent you. All right, David, bring us to 2008 and the great financial crisis. Yep. Indexing and Vanguard's big moment in the sun. It's kind of funny. During the financial crisis, passive index funds don't magically avoid getting whacked. Of course, they move exactly the same as the market and have huge losses in 2008, 2009, etc. What's more important, though, is what happens to everyone else. So, you know, like Michael Burry and the Big Short aside, Almost the entire professional active money management ecosystem gets crushed just as bad or worse. Like mutual funds, hedge funds, private equity, alternatives, you name it. Carnage, devastation.
No one is safe when most money managers are not set up to have a 40% drawdown on everything in their portfolio their comp structures and their redemptions and their contracts all sort of break and the business falls apart and this is what. Not just creates like the spiraling problems that lead to all the losses but what permanently impairs or ruptures faith in the entire smart people on Wall Street ecosystem. The promise had always been.
Unknown Speaker:
Especially as passive and indexing had been rising over the last two decades. Like, yeah, yeah, yeah.
Ben:
That's great. But like we're smart. When the bad times come, we're going to outperform. We're going to protect. You're saying this is active. This is the premise of active money management and all the smart people on Wall Street. Right. We know what we're doing. We're going to get you the high returns and the good times and we'll figure out how to protect you in the bad times. And it's all mechanistically built in to have safeguards. We have safeguards. We won't. We won't experience the same kind of, you know, piano falling on our head losses as these naive index funds will. That turned out to be absolutely not the case for the vast majority, the vast, vast, vast majority of active management, again, of all types, not just like equity management funds, like everything out there in the financial ecosystem. So John Reckenthaler wrote on Morningstar in a retrospective on the financial crisis years later. Active managers had long promised that when a bear market finally arrived,
that they would outperform Vanguard's fully invested index funds. It did, and they did not. Yep. Yeah. And then related to what I was saying there, even more than the underperformance, you know, some might say non-performance of the active management industry during the crisis, The crisis just completely bursts whatever halo or status or bubble had emerged around Wall Street and fund managers for most of the investing public. A lot of people's views of Wall Street during the financial crisis changes from Hey, these are smart people who I should probably invest my money with to these people are charlatans at best and crooks at worst. You've got the bailouts. You've got the Occupy Wall Street movement. You've got Lehman Brothers. You've got all this stuff like public sentiment turns against. Wall street and active management in not just a major way, but arguably a permanent way. And who is there as the hero of main street, the little guys, but Malvern, Pennsylvania based.
Jack Bogle and Vanguard, which makes no profits, has no fees above cost, has no corporate owners and has always been the champion of the average American. I mean, you could not drop a better marketing event per Vanguard than the financial crisis. And I think for a lot of people, they just decided to hang it up on thinking too hard about their finances. They felt like, I thought I was clever. For trusting this person's cool strategy, I thought. They were clever. Turns out none of us were clever enough and the easy button where nobody's making any promises about how much better they're going to do. I mean, Vanguard makes you no promises. It's, hey, you're going to get the market. If you're interested in the market, it has historically performed well because it essentially captures the productivity growth and innovation of the world's most successful economy. In fact, since they started existing in 1975, it's done extraordinarily well.
Something like 11.6% Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. The one explicit promise that Vanguard does make to you is we will not profit from you. And that goes, especially in this moment during and after the financial crisis, that goes so far with so many people. What's interesting is Vanguard actually raised their fees in 2008. I didn't see that. I think structurally they sort of need to raise them when there's contractions in the market. First of all, you should know Vanguard did not lay anyone off during the financial crisis, which is kind of unbelievable. So they have a fixed cost base that they have to cover and now their AUM is lower, assuming they didn't get net new inflows because the underlying stocks are worthless. They actually have to effectively raise money from their customers in the worst times to meet their obligations to pay all of their headcount and fixed costs.
Now when they raise it, it's from like 0.07% to like, you know, something slightly higher than that. So it ends up kind of being fine and it's just noise. Still like very, very, very low. Right. Yeah. Interesting. But it is sort of this interesting impact of the mutual ownership model. Yeah. During market contractions, they actually have to raise their fees, huh? Or at least have historically done that. Yeah. So what's the impact of this? Well, just to put an even finer point on this, St. Warren over in Omaha comes back into the story here. In 2007, fortuitously right before the crash, he had issued a public challenge Warren Buffett had. He said that he would bet $1 million of his own money against any and all takers from the hedge fund industry that Over a 10-year period starting on January 1st, 2008, the Vanguard 500 Index Fund would outperform, after fees, the same dollar amount invested in any portfolio of at least five hedge funds.
And then the winner of the bet would get to select a charity that the funds would be. It's kind of crazy, right? You get to pick any five hedge funds you want and you can go pick the five best. You can pick the five tiger cubs, you know, whatever you want. And they just have to outperform the S&P over a 10-year period. Not just the S&P, specifically the Vanguard 500 Index Fund. I know, it's cool he named it. It's really cool that he named it. It's good for Vanguard. So this also just tells you kind of everything you need to know. Only one person Ted Seides is the only hedge fund industry manager that took Warren up on his bet and accepted the challenge. He got whooped. It didn't look that way at first. The hedge funds were off to a good start, but in the fullness of the decade, I don't know the numbers in front of me, but it was something like the S&P performed like 130 something percent and the hedge funds in aggregate were like 30 to 40 percent. I've got the numbers right here.
Yeah, it is not even close. So the Vanguard 500 index fund over the 10 year period, blows away Ted's selected hedge fund portfolio so much so that Ted ends up conceding early to Warren. Like a year or two before it's over, Ted's like, Warren, you won. What charity am I making the check out to? So when all is said and done, the Vanguard 500 returns a total of 126% net after fees for the 10 year period. While the hedge fund portfolio returns just 36%. So yeah, what's that? Over 10 years. Over 10 years. Yeah. And yes, Ben, the charity that the check is made out to is Warren Selects Girls Inc. of Omaha as the recipient of the money. I wonder, we got to ask Ted if it was an option to pick the Rentech Medallion Fund. Oh, that's a good question. So Ted, it'd be fun to ask him.
He actually chose five Hedge fund of funds to get a total basket of about a hundred different hedge funds in the portfolio and Warren said like yeah sure that's because then you're just buying the average and the extra fee layer on top of the fund of what yeah, I'm not sure why he made that choice But either way... But yeah, but truly, like the more diversification you get, the more you're just buying the market. And the more you're buying the market, the less interested you should be in paying fees. You should pay fees when it's more concentrated and thus uncorrelated with the market. Right, right. Well, either way, Warren writes in Berkshire's 2016 annual letter related to all this. Quote, if a statue is ever erected to honor the person who has done the most. For American investors, the hands down choice should be Jack Bogle. For decades, Jack has urged investors to invest in ultra low cost index funds. In his crusade, Jack was frequently mocked by the investment management industry.
Today, however, he has the satisfaction of knowing that he helped millions of investors realize far better returns on their savings than they otherwise would have earned. He is a hero to them and. To me, it is hard to get a better endorsement. I mean, as a human being than Warren Buffett using those words about you, that is unbelievable saying that you are a hero to him. Yeah, incredible. I think the most interesting thing about 2008 is the fact that the index fund conceptually was stress tested and it I'm sure there were mechanical issues that didn't come up in my research, but it owned a giant percentage of American companies and that did not further cause Additional systemic issues to the already massive problems going on. We have trillions at stake in these passive funds. Yep. Yep. But thinking about today, now that indexing is so much bigger, if there ever were to be a problem or a failure of one of the big indexing players, Vanguard or BlackRock or Fidelity or State Street,
The systemic fallout from that would be huge. If you think about the too-big-to-fail concept from the financial crisis, all of the major index fund players are now much bigger than any individual player was back during the financial crisis. Interesting to think about. Hopefully, that never happens. Anyway, after 2008, as you would expect, Vanguard's share of mutual fund flows just skyrockets. It basically doubles overnight. Before the financial crisis, Vanguard received roughly 15 cents of every new dollar that came into the mutual fund industry as a whole. After the crisis, that doubles to $0.30 of every dollar, which is way, way more than any other firm. Vanguard just starts gobbling up the industry. On the back of this, in September 2010, Vanguard passes Fidelity to become the world's largest mutual fund manager, and that lead continues to expand for the next several years.
Modern Competition: Fidelity, BlackRock, and the ETF War
In the post-crisis era, Fidelity and BlackRock staged major comebacks by focusing on ETFs and superior digital platforms. While Vanguard dominates the mutual fund space, competitors have successfully captured the retail brokerage and 401(k) markets. Fidelity, in particular, has leveraged its broader business model to offer competitive, low-cost index products, challenging Vanguard’s historical dominance.
Ben:
From 2014 to 2019, Vanguard takes in $1.2 trillion in cash inflows versus $500 billion for the whole rest of the industry combined. So, wow, over twice as much of all the dollars flowing into all of their competitors. This is when they also add their advisory products. We were talking about advisory earlier. Wealthfront had emerged during this time and was getting traction as a robo-advisor. Vanguard decides under Bill McNabb, the CEO after Brennan, that We need to offer an advisory product to our clients too, but they want to actually talk to people and we have an advantage here because of our profitless strategy and approach to our business. We can offer human wealth advisors to accounts with as little as $50,000 invested. So this is a huge win for Vanguard that pretty quickly grows from like zero to 150 billion in advised client assets overnight. And again, isn't a profit driver for Vanguard because.
Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. That is sort of predicated on the same model of what if we don't have any shareholders that we need to serve. What if the only stakeholder is our customer and the customer doesn't just have to be people invested in the funds. It can also be people that are in a related but different business, which is they need investment advice for structuring their personal finances and often it's the same customers. It's you know, Vanguard clients who are using Vanguard funds to in their retirement accounts or college saving funds and Yeah, neat advice about how best to structure that. Yep. So in January 2019, Jack passes away at age 89 after just one of the most incredible lives, I think, of the 20th century into the 21st century. Yeah, American hero.
He enabled more Americans to participate in the fruits of capitalism in a way that sort of dips only into the best parts of capitalism and leaves all the unsavory parts behind. It's this beautiful, communal, fair way to participate in the rising tide. At the time of his death, Vanguard managed an aggregate of $5 trillion. Over 20 million clients. I mean this from a firm that started as like a cockamamie revenge plot against his former partners. Using a system that he believed in prior to wanting revenge. Yes, yes. I think he had pitched this before. Absolutely. Vanguard in 2019 is the number one mutual fund company with 25% market share of the entire mutual fund industry. The previous high watermark being Fidelity when it was the leader had 15%. The compounding advantage of Vanguard is just humming. They managed in 2019, 13 of the 15 largest individual funds in the entire world. And it is widely reported in the press in Jack's obituaries at the time of his death,
That his estate is worth roughly $80 million, 8-0. For reference, the Johnson family, as we said from Fidelity, It's worth about $40 or $50 billion through the estimated 40% that they still own of Vanguard or Larry Fink over at BlackRock. Co-founder and CEO of BlackRock is worth about $1.5 billion, much smaller because he owns a much smaller percentage of the company. But yeah, Ben, to your point, whether it's savory or unsavory, it's just truly incredible. Call it $40, $50 billion. Vanguard's bigger than Fidelity at this point, so maybe $100 billion. Douglas Goldstein, financial planner & investment advisor, interviewed Bogle on Arutz Sheva Radio. Douglas Goldstein, financial planner & investment advisor, interviewed Bogle on Arutz Sheva Radio. So our story does not end there. I used a minute ago Fidelity and BlackRock and their founders and controlling families for reference. That was not an accident.
In the years kind of leading up to Jack's death and then especially really in the seven plus years since his death, Fidelity and BlackRock have just- They've done exceptionally well. ... really made a comeback. Yeah. BlackRock is the largest AUM asset manager in the world with more international and institutional client base than Vanguard's US individual approach. Yep. And Fidelity has had an incredible comeback too. Each of them in different ways and they both come back to ETFs and really validate how important that was and frankly how wrong a decision it was of Vanguard not to get into it in the early days. So I know more about Fidelity than I do about BlackRock. In my mind, Fidelity Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. As we said throughout the story, Fidelity has always been very happy to experiment and invest in lots and lots of different things. And they have hit on two like real home run platforms in recent years,
both of which are weak spots for Vanguard. So one is corporate 401k plans, as you foreshadowed earlier, Ben. Which is why I am a Fidelity customer. They got me when I started my first job at Microsoft and I got my 401k there and my employee stock plan also came through there. So then I I opened my first Fidelity brokerage account and that is how they've retained me as a customer. Well, and that's the other platform that has been a big home run for them, which is retail brokerage accounts. And as you point out, there is a natural crossover between those two things. So it all, I think, stems from a strategy that they realized a number of years ago. They don't necessarily have to compete with Vanguard anymore in the funds business. So even though Fidelity and Wellington slash Vanguard all started in the same business as fund managers, Fidelity realized, hey, we can and they certainly do offer their own index funds. Some of which are actually even cheaper. Yep. Some of which are even cheaper.
They're loss leaders for them. But like, we don't have to beat them there. Fidelity is very happy to have their 401k and brokerage account holders do what you do of just hold the Vanguard funds through ETFs. And I think Jack kind of foresaw this. This is why he didn't like the business. Opened up the Vanguard funds to being on all the other platforms. Yeah, I mean this is a I don't know if it's an existential risk. I wouldn't say that but this is a vulnerability for Vanguard, which is so many of their customers of their AUM don't actually have a relationship with the company they are invested in Vanguard ETFs and Via their direct relationship with a different brokerage, primarily Fidelity. And that different brokerage, at least in Fidelity's case, and in many other cases, is also a competitor in the funds business. Right now, this is all fine, but if you play this out, it's fine because no one makes any money on the funds. So Fidelity doesn't have a huge incentive to say,
you should come buy my two basis point fund over here instead of my three basis point fund over at Vanguard. Your point is probably what will ultimately be correct is like the cost basis for these funds is so low already, it doesn't matter. But you could play this out years into the future where if this dynamic continues and Fidelity is able to make a lot of profits from all of their account holders in their other businesses, you know, 401k management profits from companies for management fees there and then retail brokerage through all the ways that they monetize retail brokerage. They could even like really undercut Vanguard on fund costs and say like this is gonna be a total loss leader because we're just gonna profit in these other areas that Vanguard won't do. This is like Vanguard is Microsoft and Fidelity is Google and they could launch Gmail and say that thing that's your primary business,
we're gonna make that free now and you have no other businesses to compete with us on because you don't have cash coming in from anything else, so sorry. The pushback is I don't think there's a difference between three basis points and zero basis points. If we go back to my example earlier of you throw $100,000 In and the market compounds at 7% and your fee is 0.03%. That is a difference at the end of the day of 1.48 million and 1.497 million. So not a huge difference even 40 years later of compounding. I don't think people are going to switch over that. There's another aspect to this too, though, which your Gmail versus Outlook mail analogy holds even more. Fidelity is just a better product and product experience than Vanguard. So during the pandemic especially, it exposed that Vanguard's customer service and technology is like jank. It is not good. And there were a lot of horror stories of trades not going through, fund account transfers getting lost. And like, it makes sense, right?
I mean, Vanguard, the downside of its structure Is that there are no excess profits that can be invested for the long term in things like technology and things like customer service, whereas Fidelity, as they started to realize that this strategy is going to work for them, they said, Oh, this is going to be a weak spot for Vanguard. We're going to double down on technology. We're going to double down on customer service, and we're going to make our brokerage platform and our 401k platform vastly superior to what Vanguard offers. Yep. It is an inherent trade-off in the model. You don't have as much money in the kitty to build the best-in-class technology platform or the best-in-class customer service. You could, but you probably need to raise prices a little bit, and they just need to get comfortable with that. Yep. Yep. So that's the Fidelity story. The BlackRock story is different, but also rooted in ETFs, and in BlackRock's case, directly rooted in ETFs.
Strategic Challenges and the Future of Private Assets
BlackRock’s acquisition of iShares positioned it as the leader in the ETF market, which continues to grow at 30% annually. Vanguard now faces the challenge of expanding into private assets and wealth management to remain relevant. The firm’s recent appointment of Salim Ramji, a former BlackRock executive, as CEO signals a shift toward deeper technology investments and a broader product suite to better serve its 50 million investors.
Ben:
So in 2009, during the depths of the financial crisis, BlackRock made a fantastic acquisition. of a business called iShares from Barclays. And this is all directly related to the crisis. So Barclays had acquired the pieces from a few different banks and financial firms, but really assembled iShares earlier in the decade. And iShares had become the leader in ETF issuance. When Barclays took over the failed Lehman Brothers assets, They needed to raise capital to shore up their capital base and they had to put iShares up for sale as part of it. BlackRock came in and acquired it and it has been just like a slam dunk, huge, huge win for them. Coming out of the financial crisis, you know what retail investors decided they liked? Even more than the Vanguard story and the simplicity and the folksiness of the Vanguard index mutual funds, they liked a lot of ETFs that they could trade on their own and make all sorts of Wall Street bet style fancy bets on the market.
That's right, because even Vanguard only has a few hundred funds and ETFs today, whereas BlackRock has. Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. So Vanguard is today the number two player in ETFs but smaller both number of funds and assets under management and BlackRock continues to kind of accelerate away from them. Which again right now the ETF market is smaller than the traditional mutual fund market that Vanguard still dominates. But the ETF market is still growing 30% every year and BlackRock is starting to run away with it here. And BlackRock is also very diversified. Vanguard is a competitor with a slice of their business, but they're just in so many different sectors. Not to mention private assets. International. BlackRock is way more international than Vanguard is in terms of the client base that they work with.
Similar again though to the Fidelity strategy, BlackRock's profits elsewhere in the business allow them to subsidize the ETF business and just win massive amounts of clients. So all of this raises an interesting question here at the end of the story. Does vanguards no profit mutualized model actually hold it back today relative to fidelity and black rock when we started the process for this episode. Ben and I originally thought that the question of the episode was going to be, how do Fidelity and BlackRock continue to exist at all despite Vanguard's obviously superior model? With Vanguard undercutting them on price and being structurally incentivized by their shareholders to do so. Yep. And we kind of had to change it here as we went through the research of, oh, actually, Fidelity and BlackRock are doing so well. Is the question actually flipped that Vanguard's model is holding it back?
I don't exactly know the answer, but what I will tell you to bring us to today here is that 24 months ago in May of 2024, Vanguard made another big CEO announcement that they were bringing on the first outside CEO in the firm's entire 50-year history, Salim Ramji. BlackRock, where he was until that point in time, head of the iShares division. This situation where they found themselves that because of ETFs their competitors are quote unquote competitors can access their funds. Easily and in sort of an open garden on their own platforms where they will then profit from the customer relationships with those fund holders. Yeah, in other ways. See, I don't view that as a problem. I think like if you're Vanguard, you're delighted to get the business, to have people buying Vanguard funds on Fidelity. But there is a vulnerability of you actually don't have a relationship with those customers and they have a relationship with Fidelity. And they can easily trade in and out of your funds.
Whenever they want and their advisors on those other platforms might one day advise them to yep Gee, wouldn't it be smart to have a giant advisory business of your own? To build the direct relationship with those customers, right? So yeah, what does Salim do when he comes in? Well, I think it's some of these things we've been talking about. It's expand the advisory business. In addition to that, expand fixed income, which we haven't talked about in a while. Try and expand into retirement, where obviously Fidelity has really knocked it out of the park. He's talked on podcasts about making deeper technology investments and improving the client experience. There is this interesting They haven't really had any new innovations in a while, call it a decade, that have been really meaningful to the business and that they've continued to scale. They did buy a direct indexing platform called Just Invest, but afterwards haven't done that much with it.
Similarly, the personal advisor services grew really fast at launch and in the years afterwards. But since COVID, I don't think they have been mostly flat. Yeah, or at least they haven't been putting out any press releases talking about how big it is getting. One interesting one that I was surprised to see is an expansion into private equity. Yeah. Yeah, that was surprising. So kind of before talking about why they're doing it, it is worth calling out this crazy thing, which is For public equities and for bond funds, prices have seen massive compression thanks to Vanguard, where you're seeing they used to charge 1.5%, 2% 50, 60 years ago, and now you are seeing the Vanguard effect. You know, seven basis points at Vanguard and 40 basis points for the rest of the industry. Venture and private equity is 2 in 20 or often even higher. I've seen plenty of higher fee structures than that also. Not only is it 2% assets under management fee to the fund manager every year,
there's also a performance fee on top of that in the form of carry. So David, you and I are in this world. We've been venture investors in the past. We do venture investing now. What is your take on structurally Why the Vanguard effect has not come to venture capital and private equity. Yes. I used to think about this a lot and now I think the answer is just quite simple. Venture capital and private equity is an access business and it's not like you can just call up your broker and say, hey, I want some shares of Anthropic today and execute an order like you need to pay for access and that's what That's what venture capital is doing and that's what private equity is doing. In private markets the assets have to pick you back. Yes. But in the public markets they do not. Yes. And in venture capital there is this chance of extreme outperformance in a power law way for the very best funds and investors actually are willing to tolerate fees for that chance at outperformance. Yep.
The other thing is you really do need a crazy person like Jack Bogle that is He's interested enough in capitalism to spend their life in the world of investing but not capitalist enough to want to benefit from it in any way, which is like this incredibly rare person. Jack didn't exist in this world at all. He only was in the world of mutual funds and basically had no contact with the venture and private equity world. There hasn't been a Jack Bogle in the private asset world of VC and private equity. There hasn't been another Jack Bogle in the public asset world either. He is one of one. There hasn't been another Jack Bogle in any industry. That's the interesting thing to call out here is to spoil one of my giant end notes of this episode, my quintessence. There's no reason why mutual ownership of a corporation needs to be strictly in the asset management business. If this is a better form of capitalism, which I think like I'm excited about this model. I'm fascinated by it.
It seems like this really beautiful, elegant structure that provides a lot of durability. Why aren't we seeing it in retail and grocery and technology and why aren't the customers always the owners of the company or at least why isn't there literally any other examples other than REI, but that's probably the biggest example and then a handful of small grocery stores and the other scale players are probably just insurance companies or banks. But like why isn't the economy littered with this? Let's table this question for analysis but to keep it on Saleem and Vanguard today, they're entering private assets for the first time. They are entering private assets and the big thing is these companies are staying private longer and so much more of the innovation engine of the American economy is happening in private markets and so if you're going to best serve Investors,
then you do want to find some way to get exposure to it and the question is can they do it in a vanguard way where they do it at cost or as close to at cost as possible and we've seen an announcement of an alliance with Blackstone, the huge private equity firm which will be really interesting and I think the question is what's the economics there and at what scale can they do it because At least historically the private markets were a lot smaller than the public markets now with multiple trillion or near trillion dollar companies in the late stage private markets. They're pretty big now. Yeah, this needs to get figured out one way or another. Navigating the fee question is going to be a big one because again like we said This is a fundamentally different market where the asset needs to pick the investor and access is limited and scarce. So like the best investors in private markets think like Sequoia, Benchmark, etc.
and the venture world at least, like why would they ever give up their fees? Right, right. The other thing that's happened is the success of the index fund has sort of created A bar bill in a lot of people's portfolio where you kind of own Vanguard as your like 80%, your cheap beta for most of your net worth. And then you kind of like play with the other 20% and look for asymmetric bets to make. Does Vanguard want to play in that 20% at all? Are they satisfied kind of being the core for most people? That'll be the interesting thing to watch. And it seems like Saleem is moving them in the direction of like, yes, private assets, crypto, etc. My big question is when you are owned by your current set of customers, why grow? You don't have any shareholders to appease. Like normally in a company when I buy a share of Apple, it's because I think Apple is going to compound their profits, their cash flows in the future at a higher rate than anything else that I could invest in.
And so it's their job to grow to benefit me as the shareholder. Vanguard doesn't have that. Their only charter is appease the needs of their current customers. Right. That's a great point. There actually is no built in incentive or obligation to grow with a structure like Vanguard. The only reason to do so is if you believe the mission of the company, either as set up by Jack or as it should be today, is to bring the service to as many people as possible. But that's just a value judgment. There's no incentive there. The answer I suspect Vanguard leadership would give you is you do actually need to grow to stay competitive because you need to keep investing in the platform and the current cash flows off our small management fees are not enough. To make all the investments that we want to make yeah, so you do need to fund like a Fixed cost build out with your future customers.
So you sort of have to grow to get them in the other thing I would suspect they would say is To best serve our current customers, we need more products to offer them. And so we need to enter wealth management and we need to enter private equity in order to better serve our owners slash customers. And I think that there's merits to that too. Okay. So that's the last couple of years in the new management at Vanguard. Take us to today by the numbers. So total assets is now $12 trillion. $2 trillion of that interestingly is active. So just to underscore that Jack Bogle was not a index passive zealot, he was a zealot for low fees and I think this is the DNA of Vanguard is can they figure out how to using their mutual ownership structure continue to Enter more and more sectors where they can squash fees to zero or as near zero as possible, especially in these scenarios where they can get average returns at a dramatically below market cost. That is the like magic of the whole thing.
Vanguard's Current Scale and the Wellington Reconciliation
Today, Vanguard manages $12 trillion, with 84% of assets in passive index funds. Despite the bitter divorce in the 1970s, Vanguard and Wellington Management have reconciled, with Wellington continuing to manage active funds for Vanguard. This full-circle moment highlights the durability of the firm's structure and the evolution of the investment management industry over the last 50 years.
Ben:
Again, very Costco like. You've seen Costco expand into vacations and autos. You know, yeah, why can't Vanguard do the same? Yep. So it's crazy. As much as we've talked about the index fund as the central narrative of this story, Vanguard's AUM was mostly their active funds for the first 20 years. By 1994, indexing was still only 15% of their total assets under management. And then as we talked about, they really took off in the 90s and 2000s. Today, 84% of their assets are passive index funds. But you go back to 1974, it was 0%. And it stayed sub 15% for the first nearly two decades. Yeah, 20 years. Now on to expense ratios. Vanguard's average ETF and mutual fund expense ratio is now down to 0.07% with some ETFs like the one that I'm in, the VLO is 0.03%. The industry average across mutual funds and ETF is 44 basis points. So that is six and a half times Vanguard's average. So even after all these years and all the Vanguard affecting,
There is still quite a bit of difference between Vanguard And the industry average. The average mutual fund out there. Yes. Notably, not the average passive index fund because basically everyone has had to meet Vanguard there. But it's interesting how the Vanguard effect has even dragged down the active public managers too. Yes. Yes. 84% of Vanguard's funds have outperformed their peers over the last 10 years. They have 20,000 employees. They have 50 million investors worldwide. But notably, the last thing I'll say is a little over 90% of their investors and their investor capital is in the US. So they're not nearly as global as BlackRock or Invesco or Franklin Templeton. All right, should we do analysis? Well, on this one, I have one more thing before we go into analysis. Lay it on me. Well, listeners might have noticed we never really said what happened to Wellington. Oh, in the divorce? After the divorce, yeah.
The crazy thing, they went on to build their own Douglas Goldstein, financial planner & investment advisor, interviewed Bogle on Arutz Sheva Radio. He is one of the largest players out there. And yes, it is the very same Wellington Management Company, all the way back to Philadelphia and Walter Morgan. So they built this giant pure active firm in the era that massively bent toward passive indexing. Yes. So was it the same four guys that stayed and rebuilt it? So after Jack left, the original four Ives partners Wellington is, they go out and they recruit a bunch of young, talented new partners to come in and then they restructure the partnership into a sort of progressive generational transfer where senior partners age out of their equity in the firm and then younger partners age in and it's worked incredibly well for them. The second half of the 1980s, as the stock market rebounds, Wellington Management gets totally rebuilt.
At one point in time, they take over management of MIT's endowment, like the actual MIT, the Massachusetts Institute of Technology. They obviously have always been in equities. They build a debt practice, a private capital practice, an alternatives practice. They go international. But probably their closest sort of comp today is Capital Group, the giant firm in Los Angeles that we talked about. Wellington manages about $1.3 trillion in assets today. Capital Group manages $3 trillion, so larger, but both very well respected. And then the best part, Wellington management does the investment management for the Wellington Fund within Vanguard, even to this day. So, it's technically a Vanguard-administered fund, but the investment advisory is done by Wellington Management Company, same as always. It's an incredible story. Jack and the Ives partners eventually reconciled in the early 90s. Jack goes up to Boston.
They all sit down to dinner and they're like, hey, you know, we have gone our separate ways. It's been a long time. It's time to bury the hatchet. And the relationship between Vanguard and Wellington has never been better. Wellington manages several other Vanguard active equity funds and portfolios for them as well. Amazing. How crazy is that? It really, like, is kind of heartwarming. It is. And what a way to wrap the story. It's full circle. What a way. Yeah. Yeah. All right. Let's move into analysis. Okay. So my big question here in analysis, and I've got some playbook themes that I want to hit, but I've been cliffhanging from earlier. Why do you think outside of some mutual insurance companies, REI, some local grocery stores, why isn't it more popular to see this mutual ownership structure in our world? Well, I think you could argue that the NFL in its own way is this, obviously not to the fans, but to the constituent teams. The NFL was I actually don't, I disagree with the NFL take.
I think the NFL take is it's a collective bargaining agreement. It was, you know, the year is whenever it was 1960, 1961 by linking arms and bargaining together, we're going to get more for our TV deal than we would independently. They observed that working and then they just decided we're going to be Taking that stance for everything and negotiate as one league going forward. This is different, which is can we avoid having another party to our entity, the shareholder, and can we get everything that we would need out of shareholders, primarily capital, Out of our customers. And maybe that's why it works uniquely for Vanguard and for sort of asset management is because the product is capital. You can tap your customers for the thing you would normally tap investors for. Yep. You definitely need to have the ability to do that. I mean, even Vanguard's real estate on their campus in Malvern, when they were constructing that, they tapped the shareholders. They tapped the fund holders.
For essentially construction loans interesting to construct the campus yes you do need to have enough capital in the base and ability to do that in order to fund your fixed costs were as like I don't know if re I could raise a bond. from its members. I mean, the fact that 15 years ago I paid $30 to become an REI co-op member, am I really a member? If they called you today and they're like, we need your money to finance the next door build out, you'd be like, no. Right. The other thing, Vanguard was sort of in a unique place to rely on Wellington's active stuff to provide profits during the dark wandering years. I mean, usually the way you end up with shareholders is You need to raise money and Vanguard figured out a way to bootstrap off of the old business. Yep. Yep. All that said, I totally agree. I think you need to be operating in a Space such that you can access capital. Everything I just said is an argument for founder ownership, not customer ownership.
Like if you didn't need to raise capital and the founders would just own the business forever. But this is very unique where the customers are actually the owners of the business. And that's where I was going to go. It really takes a very, very special group of people. To do this because you are removing a huge amount of wealth creation potential. Right. You have to make a non-economic decision. You have to decide that something you would own as the founder you don't own and the community owns instead. Yes. And even if you get paid a good salary and Vanguard, you know, pays high salaries commensurate with the industry, you're not getting equity ownership and you're thus not going to.
Get you know incredible wealth generation and you're gonna have to go through absolute hell to will this thing into existence more so than if you had regular shareholders because you're you have to do crazy things to get through in the lean years, especially early on and Usually there's some economic component to being willing to go through all that and this is admitting I will never ever have founder economics or economics of any kind in this entity and you're still trying to will it into existence. So it's not only a very narrow circumstance that could allow it to exist but it takes a very unique, a Jack Bogle. A type of person in the exact Specific situation in life where he found himself. I mean, it's his quote from his memoir that I have right here. I realized that a mutual company would never provide me with the personal fortune that so many denizens of Wall Street would earn, but it offered, I believe, my last best chance to resume my career.
Analyzing the Mutual Ownership Model
The mutual ownership structure is rare in the economy because it requires a non-economic decision to forgo founder wealth. Vanguard’s success was path-dependent, relying on Bogle’s unique situation and the firm's ability to bootstrap off active management profits. While the model is elegant and durable, it lacks the inherent growth incentives of shareholder-owned companies, making it difficult to replicate in other industries.
Ben:
Even Jack wouldn't have done it if he hadn't found himself in this situation, right? So I think it kind of mostly boils down to Jack. The other thing that makes this finance in particular uniquely well suited to this is lots of people managed to start co-op grocery stores and small co-op things. In order to expand those businesses, they all require capital and so you end up with shareholders at some point or you are small and stay subscale. Finance isn't that. Finance is like software where it can scale basically infinitely once it overcomes its early fixed cost base. Huge operating leverage. I did think of one other Jack Bogle-like character who built a Vanguard-like thing and I'm curious if the thought crossed your mind too. I think Costco thus far has been the most correct analogy that this is Costco on steroids but it's also something else that was also an acquired episode. It's even in financial services.
Douglas Goldstein, financial planner & investment advisor, interviewed Rosenthal on Arutz Sheva Radio. It took a similarly, I'm not sure if selfless is the right word, but a person who was not motivated by getting to own the fruits of their labor, where Dee just decided this is the best structure if all these banks link arms and collectively create this thing that if memory serves, it might have even been a non-profit or some sort of strange structure. It was, yeah, yeah, strange structure. Now it's a corporation and it's gone public and all that, but for a while... But it had to get restructured in order to go public in 2008, I think it was, yeah. Right, but it was this realization that there exists a better structure that will uniquely enable this interbank experience and I want to will it into existence. It's going to be my life's work and I'm not going to own it. And I think that's the type of person that it takes to do this. Yep. And you're right.
I think there are a lot of parallels between D and Jack. But D, if memory serves, was an employee. Yes. When he started this. So Viso, yes, he sort of forewent founder economics, so to speak. But it wouldn't have been on the table for him otherwise. This was his chance to be on the big stage. Yeah. He had to convince his employer not to be the owner. Yeah. But he never could have been the owner. Yeah. Yeah. Unlike Jack. Yeah. Good call though. I love that. Thank you. Visa connection. Thank you. I was proud of that one. You should be. All right. You should be. Other playbook themes. This is a case study in aligning incentives. If you want something to happen and Jack really wanted low-cost investing to happen since the math showed that it was superior in the majority of cases, you need to align incentives for it. So I think most people coming into this episode know Vanguard has low-cost index funds. Some people know that Vanguard is owned by its funds investors,
but I think few people realize That is why it is low-cost. The investors are the board of directors, or elect the board of directors, and thus will always vote to lower fees when they can lower fees, because it's in their own interest. Jack's quote on this that he would say often is, strategy follows structure, and by setting our structure as such, this had to be our strategy. Another playbook theme I had is people often talk about compounding returns. We've done it hundreds of times on this show. Bogle really understood the power of compounding costs. His quote on this, where returns are concerned, time is your friend, but where costs are concerned, time is your enemy. And Vanguard strategy was just that, to give you the power of compounding returns without what Jack calls the tyranny of compounding costs. I don't think corporate structure and corporate governance has ever played such an important role as it did on this one. I was racking my brain on, you know,
we always talk about these founder-led companies or where private family ownership lets you take a longer view. But this is something else entirely where it was literally path-dependent. The only reason that they had the market opportunity that they had was because of the corporate structure that they had. It'd be fun to see if there's other ones of those that exist. All right, should we get into the criticisms of passive investing as a movement? The crisis, we would be remiss if we don't. The crisis, of course. The passive crisis. Once a revolution becomes a crisis if you let it become successful enough. Yeah, and this is what we were alluding to earlier with like, hey, if one of these companies were to go down, it would be systemically really bad. Also, the flip of that is these large index fund complexes of which Vanguard is the largest, control a huge percentage of the voting shares of all American corporations and increasingly all corporations around the world.
Yeah, so first of all, there's this name passive investing. That's not true. It's not like an algorithm determines what is in the S&P 500. It's a committee of humans. Mm-hmm. So, this whole thing is predicated on just, you know, owning that basket of stocks, but the S&P 500, yeah, it's got some rules, but it's not entirely rules-based. Those just govern what companies are eligible to get voted in by a small group of people around the table. Who you might say are... Actively picking... The fund advisors, the investment advisors to The majority of the American public here. Yes. The counter argument to this is that only matters in the short run. In the long run, the S&P 500 returns are almost exactly the same as the total market returns. So it doesn't keep me up at night, but I always think it is a little bit funny of like, it's not totally passive. Okay. So other criticisms here of indexing. Unlike businesses that have some form of physical operations or like an addressable market being small,
that constrains it, asset management can scale infinitely. Like its market is investing literally any currency in literally any company, which is, the tam for that is like all of humanity. It's all of humanity's wealth. Market size unconstrained. It is truly market size unconstrained. You know, think of the largest markets in the world, transportation, housing. This is maybe bigger than any of that. It's a little bit of a crazy thought exercise. So it's not constrained by addressable market and it's It just scales so elegantly other than customer service. It just doesn't require any additional dollars of cost to serve additional customers and additional revenue. So in theory, a few index funds should continue unabated to scale and own basically everything. Yep. And we're well on our way to that happening. Yeah. So here's the stats on it. 35 years ago, only 1% of the market was passive.
It's now more than 20% of the S&P 500 and a couple of years ago passive assets in funds overtook active assets in funds for the first time. That just happened where passive funds eclipsed active funds. So the concern that people have is a few fold based on this. One is there's not enough active traders in the market to accurately discover price. If we're all trusting that the index is going to buy things at the correct price, you do need active managers to buy and sell to set the price. Yeah, and the associated criticism of passive, which I think Jack would readily acknowledge is, hey, we're free riders here. Right. We're getting all of that price discovery and price information that the active guys are doing just for free. I don't buy this argument. Like, I'm not concerned in any way about this. I think even if you had 95% passive, The prices are set by the marginal trader.
You don't need very many people in there arguing with their dollars about what something is worth to figure out what it's worth. And the profit opportunity from arbitraging is so great and that profit opportunity becomes greater as this problem, quote unquote, gets worse. Douglas Goldstein, CFP®, is the director of Profile Investment Services and the host The other concern is, well, all these companies now have the same shareholders. Apple, Microsoft, Google, it's all 20% plus these big. Vanguard, Fidelity, BlackRock, State Street, etc. So why would they compete if let's say that 20% goes to 50% or 80%? Shouldn't the owners go tell the CEOs, hey, you guys should just collude and keep prices high. Let's reap in the corporate profits. Let's screw over the American public, the customers. And let's all just make a lot of money together. This also seems a bit far-fetched. Right. It sounds provable in an academic thesis and then you like get actually out in the real world and you talk to some CEOs.
Do you think the CEO of any company is going to stop competing with their biggest competitor in a fierce battle because an index fund manager... They share common ownership in index funds? No. There's just no way. Yeah. I do think the more legitimate concern version of this. Is voting and yes, Cheryl and like being active shareholders and holding management to account and right now it's actually pretty interesting the way that each of these companies in each of these funds handles how to vote the shares. Of the index funds is all over the board. Some of them literally let individual index holders vote on individual issues. That's incredibly rare. Usually what they say is I want to pick one of these five options and vote with management, with the majority, with a set of ESG guidelines. And you can kind of that's the common thing. Most of the times it's suggestions of how should we vote the shares.
But I get where you're going that the fund manager of Let's say one of these Vanguard or BlackRock grows to be, I don't know, 60% ownership of every company in America, suddenly they have voting control over those companies and it's a big responsibility to decide how they're going to vote those. Or in aggregate, you know, a set of three or four of these large index funds and then their fund holder base, which is the American public. It's like we've turned the board of directors of every company into an election on the order of like, you know, US political election. That's funny. It turns every corporate governance issue into the court of public opinion. Yeah. How does the American public feel about this? I have no idea if that's a good or a bad thing, but it's certainly not how corporate boards have operated in the past.
I will say this 20% is a little misleadingly low because thanks to direct indexing and people constructing their own portfolios that look like indexes but aren't actually in index funds, the passive ownership in companies could be more like 30% to 40% but the people that are direct indexing or creating the mirror portfolios, they're not in funds so you don't really have to worry about how the funds are voting but it does impact Those people aren't trading, those people aren't participating in price discovery, that's just passive ownership of everything. I think these are some issues that will get magnified and need to be worked out but none of them feel like It's a real existential threat to me to passive. Yeah. Totally agree. All right. Should we do our seven powers analysis? Let's do it. Seven powers. This will be fun because Hamilton Helmer's definition of seven powers is what enables a firm to earn sustainably more profits than their closest competitors.
Seven Powers and the Future of Passive Investing
Vanguard’s success is built on scale economies, extreme counter-positioning, and a powerful brand. While concerns exist regarding the systemic risks of passive investing and corporate governance, these are not currently existential threats. Jack Bogle’s legacy remains the proof that a single individual can fundamentally change the world by aligning incentives and prioritizing the needs of the average investor over corporate profit.
Ben:
Well Vanguard by its very nature earns no profits. Right. We're gonna have to sort of adapt the definition of seven powers. To really align with more of its spiritual goal. Why do 50 million people have 12 trillion dollars with this business? Yeah, maybe it can be expressed through market share instead of through the sum of profits. Yeah, why is Vanguard the market share leader in mutual funds and index funds? Because you can't really talk about it in terms of theoretical profits because the only thing that earned them the right to exist is not generating profits. So if they were to recognize their theoretical profits, then they may not exist at all at least historically. So you sort of have to do the analysis based on market share rather than on trying to estimate what their theoretical profits would be.
And maybe one little twist on this that we can keep in mind as we go is a question I was asking through the research of What's to stop another idealistic young person from coming along and saying, I also don't care about profits and I am also going to start another Vanguard and compete with them? What protects Vanguard? That's the question. So the seven are scale economies, network economies, counter positioning, switching costs, branding, Cornered resource and process power. Yep. Well, to my question, scale economies for sure. Absolutely. Absolutely. I mean, we said earlier, this business like Costco has scale economies shared. The reason they exist in the first place is because there were not existing low fee index fund providers. If you were to try to start a new one today, in order to break even, you probably need one or 2% fees starting from a zero asset base. And so you'd be inherently non-competitive. If you're not already big, or you don't go raise a giant amount of money to subsidize it,
then you kind of need vanguard scale economies to compete. Put another way, 3 basis points on $12 trillion is still a lot of absolute money that can fund a lot of salaries and a lot of things. 7 basis points. Sorry, 7. Even more money. So that's scale economies. That's an obvious one. Counter-positioning, I think this may be the most extreme example of counter-positioning ever. Bogle did something that was essentially non-economic. There's no economic incentive to create this company in the first place. Their ownership and fee structure was an advantage that cannot be replicated, not only by a competitor who would be concerning and destroy their business, but anyone else who tried to do this would make no money. Yes, extreme counter positioning. Now, interestingly, it still took like The better part of two decades to get real adoption for this, but I think that's largely because it also took a while for all the mechanisms to really get put in place.
I don't think there's really network economies here. There's certainly no switching costs, especially once ETFs are on board. In the traditional mutual fund industry, yes, but ETFs, I think, eliminate switching costs. There's no chance that I'm going to sell by Vanguard index fund and realize the capital gains tax only to switch to a different index fund. Sorry, I was thinking about switching costs in terms of a customer relationship. But that's this kind of unbelievable thing about if you're a fund manager having someone invested, if they can let the compounding continue unabated, they should. Right, right, right. And not realize the capital gains taxes. Okay. Yep. Fair point. So I think this is inherent in the fund business model, especially the open-ended public fund business model. That's a great point. Yep. I do think ETFs meaningfully change this equation for Vanguard, but in a sort of side way, just simply that the customer relationships could now be ported out of Vanguard easily. Yes.
Out of Vanguard, the brokerage. Yes. But not out of Vanguard, the fund. Yep. Branding. Branding. I mean, God, the Bogleheads, the Warren Buffett endorsements, like the decades of building the brand. I'd have to think back to when I first started buying index funds, but I probably picked Vanguard over a Fidelity fund because they both looked They had diminimously low fees and I was like, oh, Vanguard's probably the right thing I'm looking for. It's really hard to replicate Warren Buffett saying that a statue should be erected to Jack Bogle and that he's a hero to the American public and to him. Now, interestingly, there is some wholesale transfer pricing because of the S&P licensing where the branding is a Vanguard S&P 500 index fund and Vanguard probably has to pay a good amount of what it makes on that fund to S&P Global. It's got to be the biggest single component. Yeah, of course. Yep, process power. There's something unique in the culture at Vanguard.
I think people make non economic decisions to work there because they're motivated by the mission. It might also attract a set of people that are not interested in being in New York City finance. I think that's totally true. Cornered resource. I don't think it exists. I don't think so. All right. That's power. Should we do quintessence? All right. Quintessence. Here's mine. We haven't talked about this yet, but I think it comes down to this. Jack had the insight that running a successful mutual fund is actually not a differentiated product. It is a commodity. What you are seeking is the highest possible long-term return on your capital. That is not like buying a unique piece of jewelry. It is like buying a soybean. I mean, this industry that for decades had sort of sold itself on uniqueness, there isn't a unique thing you're seeking. It is just a risk return profile over a long period of time.
And so in commodity markets, it is a different set of things that determine a winner versus differentiated product markets. Scale really matters, brand really matters, and most importantly, the lowest price is the market clearing price. If someone's selling undifferentiated coffee beans or soybeans or oil for a dollar lower than you are, your demand goes to zero and they get all of your demand. And he realized that actually the public equities investment business is that. And so if you need the lowest price, then you need the lowest cost structure. I like that. I might suggest a modification. Please. I'm open to it. I would suggest that Jack bifurcated the public equities market into commodity and non-commodity before Jack and before Vanguard. That's interesting. He invented a commodity sleeve of this market. It was all marketed as differentiated products, selling the dream of outsized returns. Jack took a huge chunk of that, broke it off and said, Nope, this is a commodity market.
I still do think there is a successful and thriving industry selling the dream. I mean, clearly, there's an existence proof of that. And some of them deliver on it. But yeah, Jack broke off a huge chunk of it and created a new market. Yeah, I love the quote that he has. The grim irony of investing is that we investors as a group not only don't get what we pay for, we get precisely what we don't pay for. Yes. And that whole realization around Investors as a whole are the market. It is zero sum. So therefore, if you're going to own the market, you have to do so with the lowest possible fees. And I think the thing that kind of makes it all work is holding for duration. There's going to be lots of funds that you can be in that will outperform in fits and starts. But if you want to be in the upper decile after 40 years, Then it turns out owning the market with no fees is an almost surefire way to do it. Yup. Yup. Not investment advice. Not investment advice, but you know, hey, Warren says it, so. Yes.
Look to him, which leads me right to my quintessence. My quintessence is that Warren Buffett was right. The world and America should erect a statue to Jack Bogle. And specifically, my quintessence is that More than almost any other episode I can think of, the Vanguard story and Jack story is proof that one single human being really can change the world. This is not a product or an idea whose time had come. You don't think? Not like this. Not like this. Index funds probably would have come. Technology had gotten there. Ah, but a mutual ownership. People would have done it via loss leaders. Yes, yes. The Vanguard effect. Would Fidelity, would BlackRock, would State Street be charging the low, low fees that they are today on their index products? Were it not for Jack Bogle and Vanguard, I don't think so. It's interesting. I wonder where it would have settled, because there would have been competition around pricing.
And the way it usually works is you compete down to the minimum profit that firms are willing to make. Yep. So I wonder what that sort of floor would have been if not for Vanguard. Right. But usually that minimum profit that firms are willing to make is not zero. Especially not in this industry. Very true. So yeah, I think I agree with Warren and millions and millions and millions of people have had their financial lives changed because of him and would not have happened without him. Yep. All right. All right. I've got two bits of trivia for you. Oh, okay. Great. Play mommy. Vanguard opened their doors on May 1st, 1975. Yep. What other company started that same month? Microsoft. Microsoft. Yeah. Nicely done. Isn't that crazy to think at the same time that Bill Gates is toiling away in Albuquerque, you've got Bogle and crew amidst that crazy board fight all the way across the country in Pennsylvania. And we didn't put this in the narrative, but And we'll see you next time.
A little did I know what was going on there. All right, so my second piece of trivia is something truly astonishing that is related to this episode but didn't make the narrative. Arvind from Worldly Partners sent over this crazy piece of research to David and I. David, I don't know if you looked at it, about the entire set of companies that have 100X'd since going public because he's on this quest to figure out was it knowable at time of IPO how well they would do. And this basket of companies on average delivered a 533X since going public. Wow. So like really good companies. On average, they saw drawdowns at some point in their life of 65% and took eight years to recover to get to their prior all-time highs. So think NVIDIA, Amazon, Meta, TSMC, Nike. And I bring this up because Most investors just do not have the temperament or the research capacity to decide to continue to hold these assets. So it just doesn't make sense for most people to put material chunks of their net worth in them.
I don't think I realized that even for that whole basket of 100Xers, the average drawdowns that they saw was 65%. Like if your goal is to invest in the world's greatest companies and hold for a long time, you are required to go through massive, massive downturns that could take on average eight years to return to the all-time highs. Who does that? Well, there's two groups of people who do that. People with absolute iron stomachs. And index fund holders. So there you go. And the people with iron stomachs, they might be right, they might be wrong. Like there's high conviction wrong people much more often than high conviction right people. And so that's why there really is only one Berkshire Hathaway. Well, similar to that, I have a really fun thing that I learned in the research. So Jack, as we talked about, was a prolific author. I think he wrote 12 books, I want to say, in his lifetime. And those books continue to sell really well.
All the proceeds from the book sales all go directly to the Bogle Family Foundation, where they get distributed to a whole variety of charities, including prominently the American Indian College Fund, which I think Jack was on the board of and was a huge supporter of during his life. What another cool legacy that all of the proceeds just flow directly into charities. Pretty cool. The world's largest philanthropist. Yes. But not from the book sales. Not from the book sales, no. All right, on to carve outs. The first one is many of you will notice that we started writing in the Wall Street Journal. Yes. So we are very, very pumped about that. If you want to read our article on Ferrari, You can do that by clicking the link in the show notes. Also on Vanguard, we just did one two days before this episode came out that came out in the weekend edition of the Wall Street Journal. Yeah, this is... A, super cool and B, what a fun full circle moment for me.
Earlier in my career, I worked at the journal on the business side, not as a writer. The idea that someday I and we would have a regular column in the journal would have blown my 24-year-old mind. So listeners, if you are not subscribed to the journal and you would like to read our columns, you can go sign up at acquired.fm slash WSJ. And we will get you sent special links that are free for you to read because we want this to be accessible to every Acquired listener. Yeah, super cool. Even if you already have a Wall Street Journal subscription, sign up at Acquired.fm slash WSJ if you just want to be notified when we do have a new piece so you don't miss it. That's Acquired.fm slash WSJ. Okay, my real carve out is I am recording this episode on a brand new MacBook Pro M5 Max. You went all out. I clicked the biggest possible. You clicked the Max button. I did. And I was definitely in the camp of All Apple Silicon is amazing and it's remarkable how my M1 still feels snappy and I was wrong.
Getting an M5 Max revealed to me just how slow my 2021 computer was and god this thing is just such a beast. So it's very fun to be using a computer again because I don't wait for anything anymore. Also I upgraded my internet to get two and a half gigs up and two and a half gigs down so There is just no latency between me and anything I can imagine at the moment, which is a delightful place to be in computing. Every time you come to visit, you haul that beast out of your backpack. My mobile battle station. I'm in awe of the computing power resting in front of me. 16 inches of pure horsepower.
Unknown Speaker:
Oh, amazing.
Ben:
It's my LaFerrari in a backpack. Yeah. All right. I've got three carve-outs this time. The first one is Michael McKelvey on YouTube, is this awesome YouTuber who I've discovered recently. He makes these super in-depth, usually sports analytics focused YouTube videos, and they're amazing. Very thoughtful, very intellectual, very highly produced and hilarious. He just does a great job. Huge fan. I think he's based in Seattle too. Oh sweet. Yeah, you just sent him to me a couple days ago. I just hit subscribe. So that's one. Two is the new Super Mario Brothers movie, Super Mario Galaxy. So my older daughter and I love the first Super Mario Brothers movie. When she heard that the second one was coming out, she said, Oh, dad, I really want to go see it in theaters. And so I promised her, I was like, okay, we'll go on a date. You and me, daddy-daughter date. We'll go to the movies. It was the best date I've ever been on in my entire life. Don't tell Jenny or actually do tell Jenny.
We had the most amazing afternoon. We walked to the movie theater. We held hands the whole way. We ordered lunch. The movie theater had special Super Mario themed Shirley temples. We had popcorn and candy, you know, she snuggled up during the scary moments and I was just like, this is what you become a parent for. This is like the best afternoon of my entire life. You know, can't recommend it highly enough. Go on dates with your children. Douglas Goldstein, CFP®, is the director of Profile Investment Services and the host. Totally accidentally by Googling, Brooks Vanguard shoes. This is like the ultimate acquired crossover. Did you know that these things exist? These are old school Brooks running shoes that they still make now. I feel like we got to order some of these and wear them to our next event. Are they actually Vanguard something or is it just? No, no, no. The model is called Vanguard. Oh, I see. By Brooks. I was thinking it was like I bought the Nike Kirkland Signature shoes because I had to.
No, it's not an official crossover. It's just the name of the model. Yeah, these are sweet though. But they look pretty sweet. I feel like we got to get a couple pairs. Oh, and they have them in acquired teal. Oh, yeah. All right. Ordered. Nice. Live ordering during carve-outs. That's right. That's right. Well, a huge thank you to a bunch of the great folks that we chatted with to prep for this episode. First to our partners this season, JPMorgan, trusted, reliable payments infrastructure for your business no matter the scale. JPMorgan.com slash Acquired. Vercel, the developer tools and cloud infrastructure to build fast, secure applications on the web. Vercel.com slash Acquired. ServiceNow, the platform that puts AI to work for people. ServiceNow.com slash Acquired. And Statsig, bringing experimentation, future flags, Product analytics into one unified system for product teams. That's statsig.com slash acquired. You can click the link in the show notes to learn more.
And as always, all of our sources, the books that we use, et cetera, are all linked in the show notes as well. So on to the folks that we talked with to prep for this episode. For me, Arvind Navaratnam, as always, at Worldly Partners, did a great, great write-up on Vanguard. And since he is in the investment business, this one was very close to home. We'll also link to his write-up on the 100Xers. And we didn't get to it in this episode, but he has sort of a framework on how you could create a valuation for Vanguard at the end of his write-up, which is cool for anyone who wants to check that out. to Morgan Housel our good friend and financial author famously of psychology of money and past ACQ to guest To Bill McNabb, the former CEO of Vanguard 2008-2017 and 30-year veteran of the firm, thank you so much for hopping on the phone with us multiple times to kind of work through a few different things that we were thinking about.
As always, to Mike Miller, the former Wall Street Journal editor who has been really helpful in crafting these episodes with us. David, while we're on the topic of the Wall Street Journal, I know you have one. Yes, Jason Zweig, the legendary author of the Intelligent Investor column in the journal and one of the most prolific authors on the entire fund space and of course Vanguard and Jack Bogle throughout his life. Thank you so much for all of your help. Man, the Wall Street Journal party continues to Justin Baer there who has a book coming out soon called House of Fidelity, which I think is actually due out this week. And then to Charles D. Ellis for the book Inside Vanguard and Eric Balchunas for The Bogle Effect, both really great books with a lot of detail on the history. And from me, thank you to all of the other folks who helped us, who we won't say your names here, but you know who you are. We deeply appreciate it and really made the episode special. Thank you.
Well, if you liked this episode, go check out our episode on Rentech or Berkshire Hathaway, which we have three of for a total of, I think, nine hours. Yep. Costco and Visa. You can join the Acquired email list at acquired.fm slash email. You'll get our big takeaways from each episode in writing, past episode corrections, behind the scenes photos found in the research, and it's where you can vote on future episode topics. Plus you'll get David's little hint at what our next episode will be. David, very curious to see what you come up with this time. That is acquired.fm slash email. I'm cooking. And come talk with us in the slack at acquired.fm slash slack. So with that listeners, we'll see you next time. We'll see you next time.
Shownotes
Vanguard is the most effective vehicle ever created for participating in the fruits of American capitalism. Today it’s the single largest equity owner of the majority of corporations in the S&P 500, on behalf of 50 million clients (including, likely, many of you). And yet Vanguard itself is essentially a communist organization — it has no shareholders, makes no profits, and operates more like REI than Fidelity. If you own a Vanguard fund, you own a piece of the firm itself. Any excess margin instead gets returned to clients in the form of lower fees, which since 1975 have added up to roughly five hundred billion dollars transferred out of Wall Street managers’ pockets and into retail investors’ savings accounts. And oh yeah, it all started as a cockamamie revenge plot by a guy who’d just been fired by his partners. Today we tell the story of communist capitalism at its finest — Vanguard.
Sponsors:
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Links:
- Sign up for email updates, get our takeaways and research photos from each episode, and vote on future topics!
- Our Vanguard "episode preview" in WSJ
- Stay the Course: The Story of Vanguard and the Index Revolution by John C. Bogle
- The Bogle Effect by Eric Balchunas
- Worldly Partners' Multi-Decade Vanguard Study
- Worldly Partners' Article Generational Investing: The Discipline Behind 100+x Outcomes
- All episode sources
Carve Outs:
- Our WSJ pieces on Ferrari and Vanguard
- MacBook Pro M5 Max
- Michael MacKelvie on YouTube
- The Super Mario Galaxy Movie
- Brooks Vanguard sneakers
More Acquired:
- Get email updates and vote on future episodes!
- Join the Slack
- Check out the latest swag in the ACQ Merch Store!
00:00:00 Start
00:00:41 Intro
00:05:30 Jack Bogle's Early Life & Family Ruin (1929)
00:12:34 Princeton Thesis & Mutual Funds Emerge (1949-1951)
00:27:20 Joining Wellington Management (1951)
00:30:38 The Go-Go Years & Fidelity's Ascent (1958-1965)
00:40:36 Jack Takes the Reins & The Ivest Merger (1965)
00:46:04 The Go-Go Bust & Jack's Crisis of Conscience (1970-1973)
00:53:28 Jack is Fired: The Genesis of Vanguard (1974)
01:13:03 The Journal Article That Inspired It All (1974-1976)
01:35:02 Building the Fund & Early Struggles (1976-1981)
01:44:32 The Rise of Indexing & Vanguard's Growth (1988-1992)
01:49:06 Jack's Health & The CEO Transition (1995-1996)
02:00:06 The ETF Debate & Jack's Second Firing (1999)
02:24:18 The 2008 Financial Crisis: Vanguard's Moment
02:30:46 The Warren Buffet Bet (2008-2019)
02:41:28 Fidelity & BlackRock's Resurgence (Post-2008)
02:52:04 Salim Ramji: Vanguard's First Outside CEO
03:04:43 Wellington's Comeback & Mutual Ownership
03:08:23 Analysis
03:30:58 Quintessence
03:39:35 Carve-Outs + Outro
Note: Acquired hosts and guests may hold assets discussed in this episode. This podcast is not investment advice, and is intended for informational and entertainment purposes only. You should do your own research and make your own independent decisions when considering any financial transactions.